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Hello Clement, The finger setups are only available if you are using higher resolution cameras, the Prime13 being the minimum requirement. If you are using Flex cameras, the option to capture fingers would not be available in Motive. Best regards, Steven -- Steven Andrews OptiTrack | Customer Suppor...

Hello LamarLatrell, Both not releasing a frame, and releasing a frame more than once, will result in a stall. From your description, it almost sounds like leaving that line uncommented is causing the frame to be released twice. You may want to double check your code to be sure that the frame is not ...

Hello Colin, We would be happy to help you figure out what you need in order to fulfill your capture needs. If you could please submit a ticket at http://help.naturalpoint.com/ we will be better suited to provide you with all of the information you need there. Best regards, Steven -- Steven Andrews ...

Hello Safeer, What you are describing is possible. In Motive, you are able to add additional markers to one of our Base Skeletons once it has been created. Simply use the following steps: 1. Create your Baseline skeleton 2. Enable the Assign Markers to Skeleton button at the top of the 3D view 3. Se...

Hi Julien, Currently the marker names cannot be changed. The closest method would be to create a Marker Set, in which you can add markers of any name. Unfortunately, this is a manual labeling process and can only be used offline with captured data. The ability to use custom marker names may be added...

Hello LamarLatrell, Unfortunately, we do not have any formal recommendations regarding off-the-shelf components that would allow you to fashion the device you describe, but you are on the right track looking for an 850nm IR LED. If you are looking for an IR camera with ring light illumination, we do...

Hello dabhome,

The current version of Motive 1.7.2 does not support the saving of Layouts. When you relaunch Motive, the layout will be reset to a default.

The ability to save and reload layouts will be coming soon.

Best,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer

Thank you for this information. I would like to look into this further for you. Could you please submit a support ticket at help.naturalpoint.com If you don't mind, I would like you to include a copy of the script you are running as well as any smaller .tak files you have recorded that are exhibitin...

Hi ypleong,

I tried running some batch exports, myself, and am having trouble recreating this issue.

Could you go to go to the Help menu at the top of Motive and select "About Motive..." ? What is the full version number for the Motive you are running?