forums.naturalpoint.com

Hi deviation, You don't need to see the game in the software to make TIR compatible. The TIR integration is done by the developer and is hard-coded in to the game itself. The games list in the software only exists to save profiles for different games for easy switching. If you are only playing F1, y...

Hey drmalkovich,

Great suggestion! We're not sure how to make that happen right now, but we are rooting for you to find the answer soon! Seems like a great feature request for the next version of TIR software, though

Thanks for the detective work! Our software team will look into this.

Hi CXA132,

I stumbled upon this link from the P3D forums, if you haven't found it already: https://www.prepar3d.com/forum/viewtopic.php?t=137221

Is there some sort of dialog box popping up behind the software that is waiting for your input? I haven't seen this issue before aside from these two mentions.

Hi petz_e, I haven't heard of that issue before, but I can agree that it seems very frustrating. My first guess would be to update the drivers for the mouse itself so that windows can correctly differentiate between the mouse button and the number key. Beyond that, you may have found a bug in our so...

Hi SomeWeeb, Thanks for the video showcasing your issue! It looks like you are experiencing 'marker swap' when two of the markers (green dots on the camera view) overlap. Reposition the TrackClip Pro so that the TrackIR camera can always independently see all three markers, which is critical for tri...

Hi Weitavtovaz,

Reinstall the latest TIR software (not just the driver) and that should fix your issues. Be sure to fully uninstall the existing installation before doing so!

Hey Jalsina, The website is the more accurate representation of our supported list than the list within the software. The internal list only exists as a means to save custom profiles for different games, but is not required to TrackIR functionality in the specific game. I'm not sure why it's not wor...

ExtremeGamingDevices is an official TrackIR Dealer and they provide the same level of service and support as we do at NP. Order in confidence!