Search found 58 matches

by Donald
Fri Apr 02, 2004 8:16 am
Forum: SmartNAV Support
Topic: smartnav installation problems
Replies: 1
Views: 1278

Re: smartnav installation problems

<r>Hello Andrew,<br/> <br/> What is your serial number and what version of the Smart-NAV software are you running? <br/> <br/> The version number will be in the lower right corner V x.xx There may be a 2 letter code after the version number as well. What are those letters? <br/> <br/> Since you are ...
by Donald
Tue Mar 09, 2004 9:09 am
Forum: SmartNAV Support
Topic: SmartNav support (not trackIR)
Replies: 18
Views: 9129

Re: SmartNav support (not trackIR)

ZA has released an update to their software that fixes the cursor locking problem.
by Donald
Tue Mar 09, 2004 9:04 am
Forum: SmartNAV Support
Topic: Checkout an amazing dwell clicking prog
Replies: 2
Views: 1431

Re: Checkout an amazing dwell clicking prog

Hello Laruna, The Linux drivers were being done on a volunteer basis by another person and his drivers are available at: http://trackir.superlucidity.net/ However, the one restriction to this is that in order to use these drivers, you must have a unit with a serial number of 11499 or less. Any unit ...
by Donald
Tue Mar 09, 2004 8:32 am
Forum: SmartNAV Support
Topic: cheesed off
Replies: 1
Views: 1056

Re: cheesed off

<r>Hello Laruna,<br/> <br/> I am very sorry you feel this way, and I do understand where you are coming from. I have a daughter with CP. (Cerebral Palsy). Her wheel chair that she got in November cost over $29,000. Yes, that's twenty nine THOUSAND dollars. There was no way I could ever have afforded...
by Donald
Mon Mar 01, 2004 7:14 am
Forum: SmartNAV Support
Topic: Suggestion: Cursor acceleration
Replies: 3
Views: 1849

Re: Suggestion: Cursor acceleration

<t>Hello Yerodin,<br/> <br/> We are working in the new release which will have a whole slew of updates and other enhancements. However, the best I can tell you right now is that it is expected in the next 90-180 days. <br/> <br/> One of the big changes is separate X & Y axis speed controls. Now,...
by Donald
Thu Feb 19, 2004 5:49 pm
Forum: TrackIR 1-3 & Vector Expansion
Topic: Non-symmetric response curve
Replies: 3
Views: 1341

Re: Non-symmetric response curve

Ahhh---my bad.

Unfortunately the software will not allow this type of configuration at this time.
by Donald
Thu Feb 19, 2004 4:43 am
Forum: SmartNAV Support
Topic: SmartNav support (not trackIR)
Replies: 18
Views: 9129

Re: SmartNav support (not trackIR)

<t>Hello All,<br/> <br/> I'm the sales/support manager and I have tested the free download version of Zone Alarm and was able to duplicate the problems that some of you were having with the Pro version. <br/> <br/> One of the things I found was if I have the right click function active via the dwell...
by Donald
Thu Feb 19, 2004 2:34 am
Forum: TrackIR 1-3 & Vector Expansion
Topic: Non-symmetric response curve
Replies: 3
Views: 1341

Re: Non-symmetric response curve

<t>Go to the "Motion" screen. Right above the Speed slider there is an "Edit Motion Axis" setting. Click the chain link to disconnect the X & Y axis lock. Now you can adjust the X & Y axis separately. <br/> <br/> Please see section 4.1.3 on pages 13 & 14 in the manual for more detail.</t>
by Donald
Wed Feb 04, 2004 9:19 am
Forum: SmartNAV Support
Topic: Please, what is a good footpedal to use?
Replies: 7
Views: 2727

Re: Please, what is a good footpedal to use?

<t>Hello Laruna, <br/> <br/> I really like your suggestions, unfortunately I am not aware of a pressure sensitive, analog mouse button as you describe it. All the ones I am familiar with, have a specific click and release point. Nothing in between. <br/> <br/> Also, you cannot make the TrackIR into ...
by Donald
Wed Feb 04, 2004 8:48 am
Forum: SmartNAV Support
Topic: external switch problem
Replies: 1
Views: 1311

Re: external switch problem

Hello Wayne,

I just sent you an email. Please send me the info and your phone number so I can call you if necessary.

Thank you,

Donald