Search found 58 matches

by Donald
Wed Jan 14, 2004 12:09 pm
Forum: SmartNAV Support
Topic: Minimize Options
Replies: 3
Views: 1623

Re: Minimize Options

You are partially correct in that our focus recently has been on getting the TrackIR2 up to speed and now that we've pretty much got it to where we need it, we can start to focus on the enhancements for the Smart-NAV.
by Donald
Thu Jan 08, 2004 8:10 am
Forum: SmartNAV Support
Topic: SmartNav software update
Replies: 8
Views: 2620

Re: SmartNav software update

<t>Hello Eric,<br/> <br/> We are working on the new version now, but I can't give you a date of release. The Smart-NAV software has to be almost 100% bug free before it can be released because this is the lifeline that connects users with disabilities to their systems. If the Smart-NAV fails, these ...
by Donald
Thu Jan 08, 2004 7:39 am
Forum: SmartNAV Support
Topic: Minimize Options
Replies: 3
Views: 1623

Re: Minimize Options

With the introduction of the new TrackIR2, the software will now minimize to the System Tray.
by Donald
Thu Jan 08, 2004 7:35 am
Forum: TrackIR 1-3 & Vector Expansion
Topic: Enhanced mode doesn' work Battle of Britain?
Replies: 2
Views: 1146

Re: Enhanced mode doesn' work Battle of Britain?

<r>You have to be in the Virtual Cockpit in order for the Enhanced mode to work. Also and most important, there are at least 5 versions of Battle of Britain. The version that the TIR2 works with natively is called "Rowan's Battle of Britain". <br/> <br/> The other versions require some special steps...
by Donald
Thu Jan 08, 2004 7:00 am
Forum: SmartNAV General
Topic: qeustions
Replies: 3
Views: 1829

Re: qeustions

<t>Very few people have complained of neck strain. The secret is to relax and move your head normally. Think about all the head turning you do in a day or watch the audience at a tennis match moving their head back and forth hour after hour of play. No one complains of neck strain because they're re...
by Donald
Thu Jan 08, 2004 6:52 am
Forum: SmartNAV Support
Topic: Can't install
Replies: 2
Views: 1406

Re: Can't install

<t>Please try these steps if you are getting the unknown USB device message:<br/> <br/> Short version, Try this first. <br/> ================================= <br/> 1) Leave the camera plugged in and go into the device manager and remove the unknown USB device - close device manager <br/> 2) Reboot ...
by Donald
Tue Jan 06, 2004 10:59 am
Forum: TrackIR 1-3 & Vector Expansion
Topic: A problem with TrackIR2 and hibernating in XP
Replies: 9
Views: 3598

Re: A problem with TrackIR2 and hibernating in XP

Hello Everyone, My name is Donald Forbes and I am the Technical Support Manager for NaturalPoint. I have been following your posts and emails to Wayne about the hibernation problem and at this time I would just like to say that this is a known problem on some systems and on other systems, hibernatio...
by Donald
Wed Dec 31, 2003 7:05 am
Forum: SmartNAV Support
Topic: Pre-Purchase concerns
Replies: 2
Views: 1575

Re: Pre-Purchase concerns

<t>The Smart-NAV AT or Smart-NAV EG are needed in order to be able to use any external switches.<br/> <br/> The AT is a complete hands free computer control system which includes the on-screen keyboard for typing and the dwell clicker for clicking. The AT model also accepts external switch inputs vi...