Search found 1308 matches

by Seth Steiling
Fri Nov 21, 2014 10:47 am
Forum: TrackClip Pro
Topic: TrackClip Pro Arm sensor arm broken
Replies: 27
Views: 21359

Re: TrackClip Pro Arm sensor arm broken

That should be one of the latest versions, arenas.
by Seth Steiling
Thu Nov 20, 2014 4:13 pm
Forum: Feedback and Feature Requests
Topic: Will Joystick and Keyboard emulation ever be included?
Replies: 4
Views: 3364

Re: Will Joystick and Keyboard emulation ever be included?

I literally brought this topic up with one of our developers just today, believe it or not. I'll make some noise over here and see what we can do.
by Seth Steiling
Wed Nov 05, 2014 3:52 pm
Forum: TrackIR 5
Topic: TrackIR 5 takes a long time to start up
Replies: 9
Views: 1967

Re: TrackIR 5 takes a long time to start up

Hi Dave, Sorry for any confusion on this topic! Hopefully I can clear some of that up, and in the process, alleviate concerns about why we've made the recommendation that we did. The short story is that our support team has diagnosed that this unit's main board is likely failing. The LEDs not workin...
by Seth Steiling
Thu Oct 23, 2014 9:25 am
Forum: TrackIR 5
Topic: Design of TrackIR5 Hat Clip
Replies: 10
Views: 2783

Re: Design of TrackIR5 Hat Clip

Hi Al,

We have some design discussions coming up, and we'll take a look at this then. Nothing to report just yet. :-)
by Seth Steiling
Fri Oct 10, 2014 10:39 am
Forum: TrackIR 5
Topic: TIR 5 w/ sticker "dot" on NV 3D Vision 2 glasses (no clips)?
Replies: 1
Views: 1200

Re: TIR 5 w/ sticker "dot" on NV 3D Vision 2 glasses (no cli

Hi Simracer1,

Single dot tracking has been deprecated in our 5.x software, but you can still use the latest build of the 4.x software with TrackIR 5 hardware. That software version does contain the single dot tracking for Yaw and Pitch.

We do not have a two dot solver for 3 DOF tracking.

- Seth
by Seth Steiling
Fri Oct 10, 2014 9:56 am
Forum: TrackClip Pro
Topic: TrackClip Pro Arm sensor arm broken
Replies: 27
Views: 21359

Re: TrackClip Pro Arm sensor arm broken

Hi Simracer1, If you order from us directly, you will most definitely receive the latest iteration, both in structural design and materials. If you order from one of our resellers, it's still super likely (like, probably 95+%) that you would receive the latest, but that depends on their inventory. A...
by Seth Steiling
Tue Oct 07, 2014 11:39 am
Forum: Flight
Topic: Need Game Suggestion
Replies: 1
Views: 1410

Re: Need Game Suggestion

Hi onyxius,

Looks like this post slipped through the cracks. Sorry about that. Some games in the IL2 and Arma veins that I'd check out include:

Flight
IL-2 Sturmovik: Battle of Stalingrad
Rise of Flight
Any DCS title

Other
Euro Truck Simulator 2
Elite: Dangerous
DayZ
Assetto Corsa
rFactor 2
by Seth Steiling
Mon Oct 06, 2014 9:12 am
Forum: TrackClip Pro
Topic: TrackClip Pro Arm sensor arm broken
Replies: 27
Views: 21359

Re: TrackClip Pro Arm sensor arm broken

Hi Ron,

If you can submit a ticket at help.naturalpoint.com and make sure to reference this post, we'll get some more information about your situation and see how we can best help.

- Seth
by Seth Steiling
Thu Oct 02, 2014 3:33 pm
Forum: TrackClip Pro
Topic: Considering Rebuying TrackIR - Clip is Deciding Factor
Replies: 1
Views: 1773

Re: Considering Rebuying TrackIR - Clip is Deciding Factor

Hi Knightcrawler, I'm really sorry for the very delayed reply to this post. It slipped through the cracks on us somehow. I'll address your concerns separately: 1) The performance that you're describing doesn't reflect what customers typically experience. (If anything the TCP has a better range of mo...
by Seth Steiling
Thu Oct 02, 2014 3:21 pm
Forum: TrackIR 5
Topic: Design of TrackIR5 Hat Clip
Replies: 10
Views: 2783

Re: Design of TrackIR5 Hat Clip

Hi Al, I'm really sorry for the long delay in response. Your post slipped through the cracks, and I'm only now seeing it. Yikes! Your questions are good ones, and the idea about a hemispherical (or even fully spherical) reflector instead of a curved strip is promising. I'll definitely run this up th...