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I'm not aware of any production issue that should be holding TrackIR up, in Europe or elsewhere. It appears that Verkkokauppa has a shipment of TrackIRs that went out yesterday, so hopefully you'll receive your unit shortly. I'm not sure why there was a delay, but in looking through their order hist...

Definitely reach out to support. We'll replace it if within warranty, even if it's a replacement for a replacement.

You can invert zoom in any profile (other than Default, which cannot be edited) by selecting the "Invert" checkbox on the relevant axis:

Seth. I too cannot download this file. When I right click it says open as a choice. When I left click it allows me to download but when I go to open it it gives me a blank screen. Maybe you can email to kkellogg@bellsouth.net. Thanks This one slipped through the cracks somehow. Have you been able t...

Hi Kefir,

Someone from our sales team will be reaching out to you via email shortly. Thanks for your interest in OptiTrack!

- Seth

Glad to hear your troubles are resolved. The OpusFSX integration is definitely outside the norm (out of necessity), so it's not super unusual for sticky things to pop up now and again. Always nice when they can be resolved relatively painlessly.

Happy flying.

- Seth

Unfortunately, EZdok provides an unusual scenario, in that the developer essentially has to hack around the existing FSX/TrackIR integration in order to incorporate within their addon. Because of this, it's kind of on them to make sure that things work. I made this clear to them when they requested ...

Well, it has been almost a year since my last post about the death of my track IR 3. However, much like this thread, it arose from the dead and shambled on. Until today. This fateful day that it knew was coming. Quite often I would have to try multiple USB unplug/replugs to get it to start. And it ...

Hi Grim,

The material change has already notably improved the durability of the current design, so it definitely does matter. A new design is on the roadmap, but this was the best solution for improving the units shipping out in the present and near future.

- Seth

Hi Rob, Unfortunately, the mapping of data streamed over from TrackIR is something that the game devs alone have control of. Some enable remapping via configuration options within their game, but most don't. I would suggest reaching out to Gaijin Entertainment to see if they could implement some sup...