Search found 1308 matches

by Seth Steiling
Tue Sep 03, 2013 9:23 am
Forum: TrackIR Enhanced Game Discussions
Topic: TrackIR 5 and War Thunder - Help my dad out!
Replies: 1
Views: 1416

Re: TrackIR 5 and War Thunder - Help my dad out!

Hi Rob, Unfortunately, the mapping of data streamed over from TrackIR is something that the game devs alone have control of. Some enable remapping via configuration options within their game, but most don't. I would suggest reaching out to Gaijin Entertainment to see if they could implement some sup...
by Seth Steiling
Wed Aug 14, 2013 9:41 am
Forum: Camera SDK
Topic: Calibration of Camera View to Projector Image
Replies: 1
Views: 1276

Re: Calibration of Camera View to Projector Image

As long as you are projecting visible spectrum light, you should be able to disable the IR filter in order to perform a projected pattern calibration. Many users have created a system like this with that camera model.
by Seth Steiling
Wed Aug 14, 2013 9:14 am
Forum: TrackIR 5
Topic: TrackIR 5 doesn not seem to recognise DCS: Black Shark2
Replies: 1
Views: 672

Re: TrackIR 5 doesn not seem to recognise DCS: Black Shark2

You might try running a game list update (hit the TrackIR logo button on the top left), to ensure that the title can be recognized by the software. If that doesn't work, make sure you're starting the TrackIR software first. If you are, try running both as admin (right click, "run as administrator").
by Seth Steiling
Tue Aug 13, 2013 4:48 pm
Forum: TrackClip Pro
Topic: New TrackClip Pro is better.
Replies: 15
Views: 5618

Re: New TrackClip Pro is better.

We don't ship USPS internationally, but we do have an Israeli importer that will likely have a handful of TrackClip PROs on hand. You might confirm with him that they are the newer material (anything shipped to them after about June or so). http://www.naturalpoint.com/trackir/01-store/store-internat...
by Seth Steiling
Tue Aug 13, 2013 4:43 pm
Forum: TrackIR 5
Topic: trackir standby mode?
Replies: 1
Views: 731

Re: trackir standby mode?

Hi adi518,

When the TrackIR software is not running then the TrackIR camera will operate in a lower power mode. Additionally, when a PC enters standby/suspend mode the TrackIR will go into a deeper low power mode as per USB spec.

- Seth
by Seth Steiling
Tue Aug 13, 2013 4:39 pm
Forum: TrackIR 5
Topic: DCS A-10c
Replies: 3
Views: 783

Re: DCS A-10c

Hi AppleSapje, If you purchased from that reseller, then the promotion would be managed by them. I would encourage you to contact them for information on how to access your license to the game. Even though the URL has "TrackIR" in it, they are a separate entity from our company, so we don't have any...
by Seth Steiling
Tue Aug 13, 2013 2:52 pm
Forum: TrackClip Pro
Topic: New TrackClip Pro is better.
Replies: 15
Views: 5618

Re: New TrackClip Pro is better.

There is new material, and it's proven to be quite a bit more robust. We tested LOTS of new samples to dial it in.

There is no noticeable visual difference, but if you purchase from us directly, it will definitely be the new material.
by Seth Steiling
Tue Aug 13, 2013 2:50 pm
Forum: Feedback and Feature Requests
Topic: TrackIR 4 or 5???
Replies: 1
Views: 1308

Re: TrackIR 4 or 5???

Both offer the same support, in terms of software interface and game integration. The differences are purely performance-oriented. Chiefly: TrackIR 5 offers significant improvements in the responsiveness and smoothness of the head tracking, along with a larger FOV for increased trackable real estate...
by Seth Steiling
Tue Aug 13, 2013 2:30 pm
Forum: General OptiTrack Support
Topic: Job of eSync
Replies: 1
Views: 1012

Re: Job of eSync

Hi Andrea,

The eSync is purely for external synchronization and/or Time Code. The cameras will synchronize properly with or without an eSync present.

- Seth
by Seth Steiling
Wed Aug 07, 2013 11:36 am
Forum: TrackIR 4
Topic: TIR 4 Pro disapointment!
Replies: 16
Views: 8425

Re: TIR 4 Pro disapointment!

Hi Dewey, Please submit a ticket to help.naturalpoint.com. Our support team will be happy to work with you on getting a replacement. Also, just for your information: we've migrated to a new material for the TrackClip PRO casing. It's proven to be sturdier than our previous plastic, and should hold u...