Search found 1093 matches

by Jim
Wed May 05, 2010 11:17 pm
Forum: Tracking Tools
Topic: Tracking tools shows "Frame queue overflow"
Replies: 4
Views: 2155

Re: Tracking tools shows "Frame queue overflow"

<t>Hello:<br/> <br/> Can you download the latest 2.2 Beta? There were some issues resolved in the latest release that could help out.<br/> <br/> Also, check your Exposure, it could be set too high, and it could flood the cameras with too much data and therefore freeze. Of course, this should not hap...
by Jim
Sun May 02, 2010 2:51 pm
Forum: ARENA & Expression
Topic: Question about licensing and # of Camera's
Replies: 3
Views: 957

Re: Question about licensing and # of Camera's

<t>Hello:<br/> <br/> No, you do not need to update your license to use the cameras combined together. Arena 1.5 supported the R2 version of the camera, so if you have those, you will need to update.<br/> <br/> Yes, you can run all 14 cameras on the same PC, but we do recommend updating to the latest...
by Jim
Sun May 02, 2010 2:48 pm
Forum: General OptiTrack Support
Topic: the new wand
Replies: 16
Views: 4045

Re: the new wand

<t>Hello:<br/> <br/> We are working on expanding our tutorials to include the new 3 point wand method for Arena.<br/> <br/> In general, you can start with the same camera pointing technique as before, you will just get better 3D point results.<br/> <br/> You can now expand your capture volume a bit ...
by Jim
Fri Apr 30, 2010 9:11 am
Forum: ARENA & Expression
Topic: New ARENA & Expression software 1.6.000 Beta 1
Replies: 9
Views: 1696

Re: New ARENA & Expression software 1.6.000 Beta 1

Did you check to make sure it is still current? There is a link above to the online license validation system.
by Jim
Mon Apr 26, 2010 1:14 pm
Forum: Feedback and Feature Requests
Topic: Hardware mounting for safety goggles?
Replies: 1
Views: 1316

Re: Hardware mounting for safety goggles?

<t>Hello:<br/> <br/> I totally understand your request. For the TrackIR SDK, we do not support custom 3 marker configurations, but we do support it with the Tracking Tools. This would require 3 R2 Cameras and software, more expensive than a TrackIR, but much more configurable. <br/> <br/> You can em...
by Jim
Sat Apr 24, 2010 6:19 pm
Forum: General OptiTrack Support
Topic: 16 cams but only 2 usb ports on the computer.
Replies: 6
Views: 2297

Re: 16 cams but only 2 usb ports on the computer.

<t>You should view the Devices By Connection. That is the key, you want to split the USB bandwidth load over the two EHCI ports on the PC or Laptop.<br/> <br/> To note: Laptops and PCs have many USB ports, but only 2 Enhanced Host Controllers, what actually does the USB processing, and they are not ...
by Jim
Sat Apr 24, 2010 6:16 pm
Forum: General OptiTrack Support
Topic: optihubs for v100 cameras
Replies: 2
Views: 840

Re: optihubs for v100 cameras

<t>Hello:<br/> <br/> In general, yes, your reliability will improve with use of the OptiHub, especially, as Vince notes, if you have the DLink power brick, not the one that says NaturalPoint on it.<br/> <br/> Also, with the latest Arena 1.6 (beta due out soon) there are camera startup reliability im...
by Jim
Sat Apr 24, 2010 5:51 pm
Forum: General OptiTrack Support
Topic: the new wand
Replies: 16
Views: 4045

Re: the new wand

<r>Hello:<br/> <br/> The info on the new calibration system and video is here:<br/> <URL url="http://www.naturalpoint.com/optitrack/products/camera-calibration.html"><LINK_TEXT text="http://www.naturalpoint.com/optitrack/p ... ation.html">http://www.naturalpoint.com/optitrack/products/camera-calibra...
by Jim
Sat Apr 24, 2010 5:41 pm
Forum: Insight VCS
Topic: Estimated time of arrival?
Replies: 4
Views: 3212

Re: Estimated time of arrival?

Hello:

No problem, we will have it out around Siggraph, late July. We will post updates in this forum as we get closer, as we are going to have a pretty comprehensive offering. We are looking forward to it!
by Jim
Sat Apr 24, 2010 1:14 pm
Forum: Tracking Tools
Topic: Tracking tools video export
Replies: 1
Views: 1002

Re: Tracking tools video export

<t>Hello:<br/> <br/> We agree with this feature request, but it is not easy to accomplish, so it is on our longer term feature list. You can address a V100R2 (FS) camera via the DirectShow filter, and get video out of it in MJPEG, but you can't do that at the same time as it is used in Arena or TT. ...