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<r>What would be helpful is if you could capture a screen recording of the install process and send that along with the "installlog.txt" to <EMAIL email="support@naturalpoint.com">support@naturalpoint.com</EMAIL><br/> <br/> You can usually find the installlog.txt file in one of the following folders...

<t>Here are a couple things to check :<br/> <br/> * Have you tried re-calibrating the system to see if that improves tracking?<br/> <br/> * Another question related to that is, how are the cameras mounted? Are they on tripods, fixed to the wall or in truss? <br/> <br/> If tripods, could a camera hav...

<r>Some additional information :<br/> <br/> * The pattern you are seeing on the Wired Sync signal carries information for frame numbering, camera self-numbering, frame exposure triggering, etc. The easiest way to synchronize V100R2 cameras with external devices is to use them with an OptiHub which h...

The cameralibrary.h file should be located in the "include" folder when you install the Camera SDK, try checking there.

How do various cameras (V100R2, V120, TrackIR 5) focus? (I mean optically). Do they have a small aperture, like F8 or F11 thus they don't really need focusing? Or they have manual focus on Optitrack cameras and fixed focus in TrackIR 5? The cameras are focused to infinity at the factory and do not ...

Hello, Do different NaturalPoint cameras process IR blobs inside the camera The amount of processing performed in the camera will depend on the video mode. Hardware Object mode will perform nearly all the processing in the camera, other modes do some but not all of the pre-processing in the camera. ...

<r>David,<br/> <br/> One thing to keep in mind is the raw grayscale images at full frame rate and image size can consume a lot of USB bandwidth. If you are only capturing from a single camera at a time then you may be able to achieve full frame rate, but you might also see some dropped frames. If yo...

<r>A new release has been posted (SmartNav 3.20.037.2) which fixes the click switch issue identified in this thread. More information can be found in the download section of the SmartNav website.<br/> <br/> <URL url="http://www.naturalpoint.com/smartnav/support/downloads.html"><LINK_TEXT text="http:...

Update :
The Camera SDK release (1.0.1) has been moved to final with no changes.

http://forum.naturalpoint.com/forum/ubb ... #Post45229

<r>To use an OptiHub with the Tracking Tools you'll want to have at least version 2.0.0 Final installed. Additional settings were exposed in Tracking Tools 2.3.0 Final.<br/> <br/> Check the Tracking Tools "Changes & Fixes log" on the download page for more details :<br/> <URL url="http://www.nat...