forums.naturalpoint.com

GregP,

This really is strange. I have not had this issue reported to me before.
I will need to take a look at this on my game system.
Do you have all the patches applied to Lo-Mac?

almagar,

Not a problem, these things happen. Can you please give me a call tomorrow at the office so that we can see what can be done to exchange the unit.

[ April 06, 2005, 01:24 AM: Message edited by: NaturalPoint - Wayne ]

Kman,

You can get my profile here...

http://www.naturalpoint.com/trackir/com ... files.html

If you are stiill having problems please give me a shout.

<t>daltontr,<br/> <br/> Great to talk with you on the phone this morning, I will have your unit exchanged for you.<br/> <br/> Spectre,<br/> <br/> You should have an e-mail from me with the details on how to return your unit.<br/> <br/> I would like to apologize for the problem that you have had with...

<t>taipan,<br/> <br/> Okay lets see what we can do....<br/> <br/> We have a new build out so let us download that first. You want v4.0.024.<br/> Uninstall everything that you have installed for NaturalPoint, and delete the NaturalPoint folder prior to any new re-install. Do not save any of your prof...

tbies,

Just as an update we will be releasing a new TrackIR build that will allow the v4.0 to work with X_Plane.
Austin has the code in, it just requires an update from us now to work.
Look like you guys got your wish afterall.

spitfire9,

Did this only happen after the driver upgrade to v4.0.023?

<t>Okay Guys....<br/> <br/> Just to let you know I have not forgotten about you. <br/> This is not an easy one to give you, due to the architecture and age of the game, but I do have someone evaluating this for me.<br/> <br/> I am still trying to get a copy of this game to take a look myself. Can an...

von Baur,

Thanks for the update about the PCI card, I will take a look at this, and have a word with the guys here at NaturalPoint.

spitfire9,

This sounds very strange. Was everything working prior to the 4.0.023 upgarde?
Check with the drivers that you had previously installed to see if the problem remains.