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Hi thank you for notifying us on this. Assetto Corsa is still compatible with TrackIR. It is necessary to update your games list before any new release so that the software will update, however the list under the "Title" section is just to arrange specific profiles to those games. We will ...

Currently there is an issue with using the Pause function in game along with the TrackIR software. We have been in contact with Microsoft and they are currently working on a patch to fix this. We appreciate your feedback and love for TrackIR! Please let us know if you are running into any other issu...

After installing the TrackIR software, your TrackIR device should be recognized automatically by your computer when plugged into a native USB port. If you are encountering any issues connecting, try some of these troubleshooting solutions: First, check to see if the device shows up in your Windows D...

Check to make sure your graphics card driver is up-to-date. If it is not, please go to the manufacturer’s website and download the driver software to update. TrackIR system is crashing after 5 minutes: Crashing after 5 minutes.png Depending on your GPU settings, TrackIR may crash if you are using mu...

Windows update can introduce problems with Track IR software. If you start seeing software problems after doing an Windows update, please try reinstalling the software:

https://www.naturalpoint.com/trackir/downloads/

Some USB 3.0 chipsets and drivers are known to have compatibility issues with NaturalPoint devices. USB 3.0 is designed to be backward compatible with USB 1.0/1.1/2.0 devices, however some chipsets and chipset drivers have problems supporting that feature. If your USB device is not recognizing at al...

When the TrackIR software is installed on your computer, the driver will be place in the following folder: C:\Program Files (x86)\NaturalPoint\USB Drivers x64\npusbio_x64.sys If not found, check to see if an older version of the driver is installed. Go to add/remove programs and look for any Natural...

For device connection issues, the first thing to check is the Windows Device Manager and see whether TrackIR is getting listed under NaturalPoint devices. You can find Windows Device Manager by searching Device Manager in the taskbar search or Control Panel -> Hardware and Sound -> Device Manager. 1...

We are a small team dedicated to this amazing product and this is where we need your help! We would love TrackIR to be supported across as many games as we can. However, we are not capable of adding the device support- it is up to the game developer to integrate TrackIR into their game. The best way...

If TrackIR is working fine on the TrackIR software and it only fails to connect to P3D, you can try resetting the SimConnect library which is used to communicate with the TrackIR server. Check if the files are included in the following installation directory. They are located in these folders: \Lock...