Hello Soko,
Did you change the tracking device from TrackClip, to TrackClipPro?
Search found 139 matches
- Wed Sep 18, 2019 10:04 am
- Forum: TrackIR 5
- Topic: TrackIR Pro Clip setup
- Replies: 3
- Views: 2495
- Wed Sep 18, 2019 9:51 am
- Forum: TrackIR 5
- Topic: Does TrackIR work with Windows Desktop?
- Replies: 1
- Views: 1978
Re: Does TrackIR work with Windows Desktop?
Hello kripples, Thank you for this question. Track IR can move the mouse around. If you right click on the icon on your desktop, Select Open File Location, you will find TIRMouse.exe. You have to be running Track IR before you open this program. I think you'll find that it does exactly what you desc...
- Tue Sep 10, 2019 10:48 am
- Forum: SmartNAV Support
- Topic: Mental screen
- Replies: 1
- Views: 3514
Re: Mental screen
Hello decevil13, Thank you for using Track IR, and contacting us. I will be happy to assist here. The erratic tracking could be due to extra lighting or reflections that are being seen by the camera. Are you anywhere near a window, or have any metal object near by? As for the Green LED's, those are ...
- Mon Sep 09, 2019 3:26 pm
- Forum: TrackIR 5
- Topic: TrackIR 5 - Stops Tracking after short period of use
- Replies: 5
- Views: 5133
Re: TrackIR 5 - Stops Tracking after short period of use
Hello esdin,
This sounds like the USB controller in the device is malfunctioning. Are you able to test this on a second computer?
This sounds like the USB controller in the device is malfunctioning. Are you able to test this on a second computer?
- Mon Sep 09, 2019 11:09 am
- Forum: TrackIR 5
- Topic: TIR 5 software in 64 Bit?
- Replies: 2
- Views: 2074
Re: TIR 5 software in 64 Bit?
Hello gege21,
Thank you for this question. We don't currently have a timeline for the next release of the software. However, it is possible that it will be able to run as 64 bit.
Thank you for this question. We don't currently have a timeline for the next release of the software. However, it is possible that it will be able to run as 64 bit.
- Mon Sep 09, 2019 10:17 am
- Forum: TrackIR 4
- Topic: TrackIR 4 crashes when I start American Truck Simulator
- Replies: 1
- Views: 5143
Re: TrackIR 4 crashes when I start American Truck Simulator
Hello hammer-on, Thank you for reaching out here in the forum community. Are you able to successfully use Track IR with any other game titles? Last time I heard of this issue, a complete re-install using the follow steps helped. Please follow every step, and let us know if this works. 1. Unplug the ...
- Thu Aug 29, 2019 11:56 am
- Forum: TrackIR 5
- Topic: Star Citizen TrackIR5 not recognized
- Replies: 10
- Views: 9922
Re: Star Citizen TrackIR5 not recognized
Hello,
Thank you for using Track IR, and contacting us. I will be happy to assist here. Please visit this page from Star Citizen to troubleshoot why the device may not be connecting in game. This will be on their side.
https://support.robertsspaceindustries. ... 0033246154
Thank you for using Track IR, and contacting us. I will be happy to assist here. Please visit this page from Star Citizen to troubleshoot why the device may not be connecting in game. This will be on their side.
https://support.robertsspaceindustries. ... 0033246154
- Thu Aug 29, 2019 11:55 am
- Forum: TrackIR 5
- Topic: Star Citizen 3.6.1 TrackIR 5 do not work
- Replies: 2
- Views: 4783
Re: Star Citizen 3.6.1 TrackIR 5 do not work
Hello,
Thank you for using Track IR, and contacting us. I will be happy to assist here. Please visit this page to from Star Citizen to troubleshoot why the device may not be connecting in game. This will be on their side.
https://support.robertsspaceindustries. ... 0033246154
Thank you for using Track IR, and contacting us. I will be happy to assist here. Please visit this page to from Star Citizen to troubleshoot why the device may not be connecting in game. This will be on their side.
https://support.robertsspaceindustries. ... 0033246154
- Thu Aug 22, 2019 11:25 am
- Forum: Feedback and Feature Requests
- Topic: Infrared Reflective Tape?
- Replies: 8
- Views: 14541
Re: Infrared Reflective Tape?
Hello SwiftyOne, Thank you for reaching out in the forums about the replacement tape for your Track Clip. You can purchase the Raw tape by the feet from our OptiTrack website. The link to this tape is listed below, as well as the part number, and description of the material. One foot of this tape sh...
- Tue Aug 20, 2019 9:05 am
- Forum: SmartNAV General
- Topic: SmartNav open source request
- Replies: 3
- Views: 9667
Re: SmartNav open source request
Hello MarkcusD, Thank you for taking the time to reach out here in the forums. It is not likely that we will make the software open source. It is not our intention to lock anyone out of using their PCs. When SmartNav came out 20 years ago, there was very little in the way of offerings to help people...