Search found 60 matches

by NaturalPoint.Kai
Tue Sep 15, 2020 3:29 pm
Forum: FAQ
Topic: Mfc120u.dll Issues
Replies: 0
Views: 3766

Mfc120u.dll Issues

If you are encountering this error message it might be because VC redist is corrupted or not installed properly. Follow these instructions to reinstall both the TIR and VC redist packages: Uninstall TrackIR Uninstall Microsoft Visual C ++ 2013 Redist (x86) - 12.0.30501 Follow TrackIR software instal...
by NaturalPoint.Kai
Tue Sep 15, 2020 3:28 pm
Forum: FAQ
Topic: “Another instance is already running” error
Replies: 0
Views: 4736

“Another instance is already running” error

When this error appears, it indicates that there is an instance of TrackIR running in the background. By default, TrackIR gets minimized into the system tray to save processing resources when connecting to a client game and the TrackIR software might be dwelling in the system tray after getting mini...
by NaturalPoint.Kai
Tue Sep 15, 2020 3:12 pm
Forum: TrackIR 1-3 & Vector Expansion
Topic: Can I still use my TrackIR 3?
Replies: 0
Views: 4794

Can I still use my TrackIR 3?

TrackIR 3 works on the latest version of the TrackIR software, but it requires an Vector Expansion license and one of the tracking clips (TrackClip or TrackClipPro) in order to use. Vector Expansion is a third party software used for TrackIR 3. Hardware upgrades in our TrackIR camera and TrackClips ...
by NaturalPoint.Kai
Fri Sep 11, 2020 4:35 pm
Forum: TrackIR 5
Topic: Problems with TrackIR5 and XPlane 11.5RC2 X-Camera
Replies: 2
Views: 1835

Re: Problems with TrackIR5 and XPlane 11.5RC2 X-Camera

Hi Steve, I am unaware of this problem but let's try to see if we can troubleshoot this a little. Is "w" your Center Hotkey? If it is, is your profile set to exclusive and manually set to XPlane under the titles setting in Advanced Settings? If yes, do you have any lights behind you that a...
by NaturalPoint.Kai
Fri Sep 11, 2020 3:06 pm
Forum: TrackIR 5
Topic: Track IR 5 2020 Problems
Replies: 7
Views: 4056

Re: Track IR 5 2020 Problems

Hello, I'm glad you found a solution! In general it is best to keep the any source of light behind you to a minimum as it can be caught by the camera sensors and confuse the tracking system. I would also double check to make sure that you have the TrackClip and camera positioned correctly. Some user...
by NaturalPoint.Kai
Thu Sep 10, 2020 2:04 pm
Forum: TrackIR 5
Topic: TrackIR 5
Replies: 2
Views: 1619

Re: TrackIR 5

Hi Ken, I am unaware of this issue while closing the application. You are using the latest version of TrackIR software. Are you still running into any issues? Perhaps a full reinstall of the TrackIR software would solve the closing of the software. The TrackIR software likes to dwell in the system t...
by NaturalPoint.Kai
Thu Sep 10, 2020 1:50 pm
Forum: TrackIR 5
Topic: newbie question about Zoom
Replies: 2
Views: 2001

Re: newbie question about Zoom

Additionally, you can refer to this video for more help with setting changes for your Track IR.

https://youtu.be/TASEXUd4Oto
by NaturalPoint.Kai
Thu Sep 10, 2020 1:49 pm
Forum: TrackIR 5
Topic: newbie question about Zoom
Replies: 2
Views: 2001

Re: newbie question about Zoom

Hi Mamo, Thank you for using TrackIR and reaching out. If you’re still looking to adjust your zoom to respond quicker, I would suggest trying this solution: In the TrackIR software app, under Advanced Settings choose the profile you wish to adjust. In the Motion Adjustment settings, change the axis ...
by NaturalPoint.Kai
Thu Sep 10, 2020 1:47 pm
Forum: TrackIR 5
Topic: Profile capabilities and management
Replies: 3
Views: 1781

Re: Profile capabilities and management

Hi elsmoko, Thank you for using TrackIR and for your patience on this issue. I have a solution that can hopefully be of some help! If you want to set Hotkey settings for different games, you will need to have separate profiles. If you want to keep the settings on the Smooth profile, you can set the ...
by NaturalPoint.Kai
Thu Sep 10, 2020 1:45 pm
Forum: TrackIR 5
Topic: Profile capabilities and management
Replies: 3
Views: 1781

Re: Profile capabilities and management

Additionally, you may refer to this video for more instruction on setting up your Track IR.

https://youtu.be/TASEXUd4Oto