Search found 720 matches

by steven.andrews
Mon Feb 29, 2016 1:05 pm
Forum: Motive
Topic: Problem loading a project file with Motive API
Replies: 1
Views: 1801

Re: Problem loading a project file with Motive API

Hello mtmike, Thank you for posting with us. There are two things that cause load failures for projects, rigid bodies, etc. - The filename is specified incorrectly. - The file is corrupt or saved from a future version of the software. The most likely issue is that the filename is specified incorrect...
by steven.andrews
Mon Feb 29, 2016 12:49 pm
Forum: Motive
Topic: No markers in perspective view
Replies: 1
Views: 3343

Re: No markers in perspective view

Hi ghenshaw, Thank you for describing your issue for the community. Without being able to play with the devices, myself, it is hard to say what could be happening here. Are you loading any project files that may be adjusting settings between uses? When you go back and forth between the two Trios all...
by steven.andrews
Fri Feb 26, 2016 2:40 pm
Forum: Motive
Topic: Adjusting trigger output from OptiHub
Replies: 1
Views: 1698

Re: Adjusting trigger output from OptiHub

Hi msb, Thank you for reaching out to the community regarding your question, and for providing such a clear explanation of what you have encountered. Unfortunately, you cannot specify the duration of the sync pulses since they must keep up with the frame rate of the cameras. Technically, you can pla...
by steven.andrews
Fri Feb 26, 2016 2:24 pm
Forum: Motive
Topic: Pattern-based gap filling issue (v 1.9.0)
Replies: 1
Views: 1479

Re: Pattern-based gap filling issue (v 1.9.0)

Hello Simon, In Motive 1.9, the functionality was adjusted so that the first-selected marker would be set as the fill target. You should still be able to specify a different marker in the Pattern Target dropdown, but this feature is not working properly. Currently it is reversed so that the marker y...
by steven.andrews
Fri Feb 26, 2016 1:58 pm
Forum: Motive
Topic: marker labelling
Replies: 1
Views: 1596

Re: marker labelling

Hello mrumontreal, Markers can be tracked, automatically, for any active subjects during the Reconstruct and Auto Label operation. http://wiki.optitrack.com/index.php?title=Data_Types#Post-Processing_Reconstruction I am not sure if this will specifically answer your question. If you need any more de...
by steven.andrews
Wed Feb 24, 2016 12:13 pm
Forum: Motive
Topic: Motive assigning incorrect time stamps to data
Replies: 2
Views: 1944

Re: Motive assigning incorrect time stamps to data

Hello msb, Thank you for reaching out to us regarding your questions, and for providing such a detailed explanation of your testing and your issues. I am not sure why the displayed time is not correct when you are providing a synchronization pulse for the cameras. A couple of issues have been fixed ...
by steven.andrews
Wed Feb 24, 2016 10:43 am
Forum: Camera SDK
Topic: Building C-Wrapper für .Net
Replies: 4
Views: 10473

Re: Building C-Wrapper für .Net

Hello Meldur,

If I understand correctly, you are using 2 cameras. Is this correct?

Could you please let us know what type of camera you are using?

Thanks,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer
by steven.andrews
Wed Feb 24, 2016 10:02 am
Forum: Motive
Topic: Unity Data Streaming
Replies: 1
Views: 1615

Re: Unity Data Streaming

Hello lxd20, Thank you for reaching out to our community for help with your streaming. Our NatNet SDK comes with a Unity sample that receives the realtime data and relays it to Unity. If you look through this sample code, the application will accept a Local and a Server IP address, allowing you to c...
by steven.andrews
Mon Feb 22, 2016 1:25 pm
Forum: Motive
Topic: no ground plane
Replies: 6
Views: 5617

Re: no ground plane

Hello rsrs, Thank you for getting in touch regarding this behavior. After a new calibration you should certainly see the three markers for the calibration square. There are a couple of things that might prevent them from showing. You may want to check your visibility settings at the top of the persp...
by steven.andrews
Wed Feb 10, 2016 10:53 am
Forum: Camera SDK
Topic: Camera SDK Calibration
Replies: 2
Views: 3738

Re: Camera SDK Calibration

Hello mateorico, Welcome to motion capture. I find it to be very fun and interesting :-) From your question, I am not really sure if you are using Motive or if you are trying to utilize an SDK. It is necessary to calibrate your cameras in order to reconstruct 3D tracking data. If you are using Motiv...