forums.naturalpoint.com

Hi Fryns, I am not aware of this issue an I am unable to recreate it while in my MSFS sim. Are you using a reflective TrackClip or a TrackClip Pro? It is possible that when you look down, your TrackClip is disappearing out of the field of view of the camera. You mention not being able to access the ...

Hello Stormenson, If you are encountering this error message it might be because VC redist is corrupted or not installed properly. Follow these instructions to reinstall both the TIR and VC redist packages: Uninstall TrackIR Uninstall Microsoft Visual C ++ 2013 Redist (x86) - 12.0.30501 Initiate Tra...

Thanks for your interest in TrackIR. Don't fret, it is still possible to purchase a device! With a number of international customers, we have run into customers refusing delivery after finding out customs taxes and fees were due. We mention it during the checkout process, but still, it was enough of...

Thanks for your interest in TrackIR. Don't fret, it is still possible to purchase a device! With a number of international customers, we have run into customers refusing delivery after finding out customs taxes and fees were due. We mention it during the checkout process, but still, it was enough of...

Awesome, that's great news!

Hi Jani, Thank you for sharing this issue, hopefully I can help. I haven't run into this problem personally so it might take a little tweaking. Have you tried saving manually using the save button on the profiles panel? While it should be saving as you close the program, please try this way as well....

When running TrackIR software on displays with high pixel density, (e.g. 4K resolution displays) the software UI may not be scaled properly and some of the buttons may appear to be very small on the screen. In these cases, you can simply adjust the windows configuration to prevent the scaling on hig...

Hi Uwe, If your device is working with your Notebook but not your gaming PC, then I believe the drivers and/or registries might have been adjusted from the Windows update. Please try performing a full reinstall. You can find the instructions here: https://forums.naturalpoint.com/viewtopic.php?f=86&a...

Folke, I am glad you are enjoying your TrackIR! Here are some ways you could try adjusting your curves: Enter TrackIR software and find the Motion Adjustment settings in the Profiles menu Set your Axis to Pitch Adjust the dots on the curve to be higher on the Y-axis of the graph to increase the spee...

Hi Uwe, Is your TrackIR device tracking in the TrackIR software? Make sure you run the software with administrative privileges. Retry updating your gameslist in the TrackIR software. If you are using a USB hub or external port, unplug and use the computers native USB port. Open up the TrackIR softwa...