Search found 720 matches

by steven.andrews
Thu Nov 17, 2022 2:22 pm
Forum: Announcements
Topic: Unreal Engine Plugin 3.1.0 now available
Replies: 0
Views: 31682

Unreal Engine Plugin 3.1.0 now available

Unreal Engine Plugin 3.1.0 now available Real-time interface for streaming 6DoF rigid body and skeleton data to Unreal. New Features & Enhancements Updated to work with Unreal Engine 5.1 Updated documentation links Plugin downloads section on the OptiTrack website: http://optitrack.com/download...
by steven.andrews
Wed Aug 17, 2022 8:08 am
Forum: General OptiTrack Support
Topic: Active Trackers without a Base Station
Replies: 1
Views: 2080

Re: Active Trackers without a Base Station

Hi jmathur25, I am sorry if you were given some incorrect information, but the base station is required in order to use our active tags and pucks. Perhaps the representative was talking about using other IR LEDs that are continuous illumination, instead of our active tags. Please feel free to reach ...
by steven.andrews
Mon Jul 18, 2022 1:34 pm
Forum: Feedback and Feature Requests
Topic: Preview Mesh for FBX export
Replies: 2
Views: 3408

Re: Preview Mesh for FBX export

Hi icecreamman, Thanks for sharing this with the community. We will be releasing Motive 3.0.2 in the coming months, and that will contain the option to export a "Stick Skeleton". Once that is available, our FBX files should be compatible with Unreal. Cheers, Steven -- Steven Andrews OptiTr...
by steven.andrews
Tue Jul 12, 2022 10:06 am
Forum: Motive
Topic: API Question: Is it possible to use the API to start/stop a take recording?
Replies: 4
Views: 3203

Re: API Question: Is it possible to use the API to start/stop a take recording?

My pleasure! You can have multiple clients connected to Motive, so I do not imagine using one to send remote commands should interfere with the other. The streamed data should still be received in OpenVR. Cheers, Steven -- Steven Andrews OptiTrack | Director, Support Engineering help.naturalpoint.co...
by steven.andrews
Tue Jul 12, 2022 9:27 am
Forum: TrackIR 5
Topic: When will NP fix driver issue with latest Geforce drivers?
Replies: 27
Views: 10720

Re: When will NP fix driver issue with latest Geforce drivers?

Hi actrade1, Thanks for keeping us updated here. I double-checked with the TIR support team, and they indicated two responses were sent from two different agents. Could you please check your spam filters in case some messages from the ticketing system are ending up there? Both agents seem to have in...
by steven.andrews
Mon Jul 11, 2022 2:28 pm
Forum: Motive
Topic: API Question: Is it possible to use the API to start/stop a take recording?
Replies: 4
Views: 3203

Re: API Question: Is it possible to use the API to start/stop a take recording?

Hi lehthanis, The Motive API does not contain any functionality for recording, but you can use the NatNet SDK to send remote commands such as Start and Stop. Here is a link to some more information. https://v30.wiki.optitrack.com/index.php?title=NatNet:_Remote_Requests/Commands#Remote_Commands Cheer...
by steven.andrews
Fri Jul 08, 2022 3:16 pm
Forum: TrackIR 5
Topic: When will NP fix driver issue with latest Geforce drivers?
Replies: 27
Views: 10720

Re: When will NP fix driver issue with latest Geforce drivers?

Hi actrade1, I do not see a record of your email address in our system. Could you please try emailing trackirsupport@naturalpoint.com and CC support@naturalpoint.com so we can get you a response from that team? Thanks, Steven -- Steven Andrews OptiTrack | Director, Support Engineering help.naturalpo...
by steven.andrews
Tue Jun 07, 2022 1:37 pm
Forum: Motive
Topic: Motive 3.0.0 final
Replies: 4
Views: 2692

Re: Motive 3.0.0 final

Hi everyone, We are sorry that 3.0 Final contained such detrimental bugs on release. Motive 3.0.1 is now released with many important fixes. We hope this helps. https://forums.naturalpoint.com/viewtopic.php?f=69&t=21906 Cheers, Steven -- Steven Andrews OptiTrack | Director, Support Engineering h...
by steven.andrews
Tue Jun 07, 2022 1:33 pm
Forum: Announcements
Topic: Motive 3.0.1 Final is now available
Replies: 0
Views: 13130

Motive 3.0.1 Final is now available

Motive 3.0.1 Final is now available Motive 3.0 delivers vastly improved skeletal and bone tracking precision, and helps users efficiently capture accurate data and produce visually compelling CG content. Built around a new Quantum Solver that helps users navigate even the most difficult tracking si...
by steven.andrews
Mon May 09, 2022 2:35 pm
Forum: SmartNAV Support
Topic: Reflective strips no longer available?
Replies: 1
Views: 5044

Re: Reflective strips no longer available?

Hi Tom_Quad_NY,

I seem to find the dots and raw material available toward the bottom of this page.
https://optitrack.com/accessories/markers

I hope that helps,
Steven
--
Steven Andrews
OptiTrack | Director, Support Engineering
help.naturalpoint.com
wiki.optitrack.com
support@optitrack.com