forums.naturalpoint.com

Hello GuyverGamingTV, have you tried updating your graphics card? Please try doing a Full uninstall and reinstall of the software and see if that helps. You can follow these steps below: 1. Unplug the TackIR from your computer. 2. Remove TrackIR from add/remove programs 3. Remove NaturalPoint Driver...

Hello captainbluesky,

Please contact Support directly at support@naturalpoint.com

Hello artafel,

There is no a way to use SmartNAV in the logon screen. The easiest way to go forward would be to just disable the logon screen all together.

Hello streakeagle,

I would be happy to go over your track IR settings with you to help with the smoothness of the tracking. Just email us directly at support@naturalpoint.com.

Hello aldrinchua8,

Please visit the OptiTrack Wiki which goes over the development tools.

https://v20.wiki.optitrack.com/index.ph ... oper_Tools

Hello Lawrence, Do you also happen to notice very small Icons while in Motive? Please try the following to see if this may help. Any screenshots of your troubles would be very helpful. With Motive closed: 1. Right click on the Motive Icon (on your desktop before you launch the program) > Select Prop...

Hello macca22au, Please try doing a Full uninstall and reinstall of the software and see if that helps. You can follow these steps below: 1. Unplug the TackIR from your computer. 2. Remove TrackIR from add/remove programs 3. Remove NaturalPoint Drivers from add/remove programs. 4. Delete installer e...

Hello Artafel,

In order to remove the base from a Smart NAV, you have to pull out a clip that is located at the base through a small slot.

In order to use Track IR 5 software with a Track IR 3 camera, a Vector Expansion license is required. These can be purchased by emailing sales@naturalpoint.com

Hello woomdawg, Please try doing a Full uninstall and reinstall of the software and see if that helps. You can follow these steps below: 1. Unplug the TackIR from your computer. 2. Remove TrackIR from add/remove programs 3. Remove NaturalPoint Drivers from add/remove programs. 4. Delete installer ex...