forums.naturalpoint.com

Hello Wavetop, It will often minimize down to the bottom right corner next to the date and time. That is where you should be able to right-click to minimize or maximize the TrackIR software. What I did was adjust the options so it does not minimize unless I select the option to do so. If you click t...

Hello tommyzDad, I'm sorry this took me a couple of days to get back to you. I wanted to test this before I answered and yes, there is a way to do this sort of. The first step is to take the profile you have for the game and make a copy of it, then open advanced settings on your original copy. From ...

Hi gege21,

Having the dots close to center should work fine. It will never be perfect because you move around and don't always end up where you started. I would say the way you have it in your picture is good enough. I am glad to hear that it is working well for you!

Best regards,

Hi karlh,

Thank you for submitting the ticket for me.

Hello gege21,

For optimal performance you want the dots to be centered. Yes, your camera seems to be set in the right position. If you need anymore help, please don't hesitate to ask.

Best regards,

Hello rich1, You shouldn't have this issue regardless of which version of our software you use. If you could test this issue on a different computer it would help a lot. First I would like to you go into device manager and adjust the power settings on your USB hub, and restart to see if that solves ...

Hello Karl, It sounds like it may be a hardware failure. You have done most of the testing I would suggest, but there are still a few things we could try. First I would like you to test an older version of our software. Sometimes it helps determine if it is a hardware or software issue. I would reco...

Shannon, Thank you for providing me with the solution you have found for this issue. With FSX when you uninstall the simulation you must manually uninstall service packs and accelerator packs or it will result in a corrupt FSX install. Thank you again for working with me through help.naturalpoint.co...

Hello Anthony Jones, Thank you for the update. I am glad to hear that we are supported in the latest release. If there are any questions before I have a chance to get into the Alpha, you can post them here or create a ticket at help.naturalpoint.com and I will take care of it. Thank you again for th...

Hi jerryb,

I'm glad to hear that you are up and running again!