Search found 317 matches
- Mon Mar 18, 2013 10:47 am
- Forum: General OptiTrack Support
- Topic: Activated Hardware Key shown as not connected
- Replies: 1
- Views: 2065
Re: Activated Hardware Key shown as not connected
Can you send an unedited screen shot and a picture of the serial number on the hardware key to support@naturalpoint.com?
- Mon Mar 18, 2013 10:43 am
- Forum: TrackIR 1-3 & Vector Expansion
- Topic: Question about order
- Replies: 2
- Views: 2643
Re: Question about order
TrackIR bundles with a TrackClip Pro are backed up a bit right now due to one of the components being in tight supply. You can email me at support@naturalpoint.com with your order number and I can look into it a bit further.
- Mon Mar 18, 2013 10:22 am
- Forum: SmartNAV Support
- Topic: Loss of sound when clicking on Dwell Clicker
- Replies: 4
- Views: 5501
Re: Loss of sound when clicking on Dwell Clicker
Glad to hear that it's working again. Let me know if you run into anything else.
- Mon Mar 18, 2013 9:46 am
- Forum: TrackIR 5
- Topic: only blue led and "no device detected"
- Replies: 2
- Views: 1928
Re: only blue led and "no device detected"
The cameras we make aren't really designed around security and general video recording.
- Mon Mar 18, 2013 9:35 am
- Forum: TrackIR 5
- Topic: Trackir 5.2.2 doesn't work with ATI catalyst 13.3 beta
- Replies: 4
- Views: 3208
Re: Trackir 5.2.2 doesn't work with ATI catalyst 13.3 beta
We'll have to wait and see what their final version does before we try to narrow down the problem. Hopefully they fix whatever was broken, but we'll keep an eye on it.
- Fri Mar 15, 2013 9:54 am
- Forum: TrackIR 5
- Topic: Precision Mode Looses Tracking on 1 (or more) lights
- Replies: 9
- Views: 6514
Re: Precision Mode Looses Tracking on 1 (or more) lights
<t>I've been checking with our developers and it appears that precision/standard mode isn't saved, but it is something we are looking into adding in the future. <br/> <br/> When it looses track of one of the markers on your TrackClip is it always the same LED? Also, does the right LED on the TrackIR...
- Fri Mar 15, 2013 9:51 am
- Forum: TrackIR 5
- Topic: TrackIR 5.2.2 Final released
- Replies: 27
- Views: 38386
Re: TrackIR 5.2.2 Final released
Frednz88,
Get a hold of me at support@naturalpoint.com and we'll set up a time to do a remote support session to get in there and take a look at what is going on.
Get a hold of me at support@naturalpoint.com and we'll set up a time to do a remote support session to get in there and take a look at what is going on.
- Fri Mar 15, 2013 9:47 am
- Forum: TrackIR 5
- Topic: TrackIR 5 negative zoom 'bug' in DayZ Arma 2 mod
- Replies: 11
- Views: 8790
Re: TrackIR 5 negative zoom 'bug' in DayZ Arma 2 mod
We are looking into a few issues with TrueView, and this may be a part of that. You might try the 4.x version of TrackIR and see if the issue persists.
- Fri Mar 15, 2013 9:46 am
- Forum: SmartNAV Support
- Topic: Loss of sound when clicking on Dwell Clicker
- Replies: 4
- Views: 5501
Re: Loss of sound when clicking on Dwell Clicker
If you click the setup button on the Dwell Clicking Toolbar there is an option to disable the click sound. As far as I know that is the only way SmartNav/Dwell clicker uses the sound card so I'd be curious to see if disabling that will cause the issue to continue.
- Fri Mar 15, 2013 9:35 am
- Forum: TrackIR 5
- Topic: trueview bug in camera behind head setup
- Replies: 5
- Views: 3490
Re: trueview bug in camera behind head setup
I will pass this on to our developers and we will investigate this a bit more. Thanks for the feedback guys!