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<t>Hello John,<br/> <br/> You should have no issues with compatibility between your switches and the SmartNAV.<br/> <br/> If for some reason you do have any issues we have a 30 money back guarantee.<br/> <br/> If you have any other questions please post them here or give us a call.<br/> <br/> Cheers...

<t>Hello David,<br/> <br/> Sorry I did not get a chance to respond sooner. jatal was correct, the SmartNAVs can utilize the SmartNAV and TrackIR software. Though the TrackIR's can only use TrackIR software. <br/> <br/> The SmartNAV software is specifically designed for desktop navigation, and has fe...

<t>We have identified a potential issue in the SmartNAV software that may be the cause of your problems.<br/> <br/> A new version of the software will be released soon that will address this. I have added you to the beta list so you will get the new software as soon as it is available. <br/> <br/> P...

<r>Hello Sean,<br/> <br/> Please email me (<EMAIL email="kevin@naturalpoint.com">kevin@naturalpoint.com</EMAIL>), and include your units serial #. We have a few things we can try out.<br/> <br/> I will be going home for the weekend but will get back to you first thing monday.<br/> <br/> Cheers<br/> ...

<r>That is an interesting issue...<br/> <br/> Could you please provide the serial # of the unit (located on the bottom)<br/> <br/> Have you made any adjustments or are you using the default profile?<br/> <br/> If you have, please email me your profile.<br/> <br/> It will be a .xml file and should be...

<t>You don't have to strain your neck at all. Many of our users have the SmartNAV3 as their only way of accessing their computer and do so with no strains or complaints. We do stress that you relax and become comfortable when using the SmartNAV. You dont need to be tense, as it works best when you a...

<t>Hello Sam Jo & Co,<br/> <br/> The SmartNAV3 is an excellent mouse alternative for the applications you are describing. <br/> <br/> The SmartNAV3 was actually designed for use on the desktop. There are many options in the software such as gravity/snap to, scaling x and y axis, and absolute pos...

<t>Glad we were able to help out a little. Lets see about getting it working with no pauses at all.<br/> <br/> What is the serial # of your unit, and software version you are using?<br/> <br/> Also what kind of computer is this? <br/> <br/> Will you please open up the task manager and see what the C...

<t>Jeff,<br/> <br/> Will you please open up your SmartNAV software, then go to control panel, and then the clicking tab. Do you have 'double click assist' enabled? If so this could be a potential cause of your problem. When this box is checked a small pause is inserted after single left clicks to ma...

<t>Ben,<br/> <br/> Since you are hearing the audible feedback, the dwell click software is working. It seems that the game is not getting the 'send input' signals that the dwell clicker sends. It is strange that it worked previously but doesn't now.<br/> <br/> We have verified that our software conf...