forums.naturalpoint.com

If you can try a powered USB hub that may work.

You could also try getting a third party PC MCIA USB card. Not sure if it would be worth it though.

I know we have SmartNAV units working with Windows 98x.

Hi Seafire, We have troubleshooting steps that we usually send out via email. They require sending back files which is not easily done via the forums. Your issue is not typical and so we need to work with you to diagnose the problem. Vincent replied to your posts as soon as he was able to, it was le...

<t>Hello,<br/> <br/> You can use our SmartNAV product to substitute the mouse with Catia, though not the TrackIR.<br/> <br/> We have a 30 day trial period so you could always get one and test it out.<br/> <br/> Thanks,<br/> Kevin<br/> <br/> [ July 25, 2006, 12:39 PM: Message edited by: NaturalPoint ...

We do not have a locking mechanism per se, I will add it to our feature request list though.

I would suggest making copies of the profiles you setup. So if a profile gets messed up you could just have the user use the copy or backed up profile.

Best,
Kevin

The TrackIR is not meant to be a mouse replacement. The mouse emulation software will only work when it is the focus or in game. The TrackIR and SmartNAV, while sharing a similar form factor, are equipped with different hardware. There are many differences between the two units, differences which ha...

Hi Pat,

The SmartNAV can work with Words+ EZKeys. We have worked Words+ in the past to ensure compatibility with their products.

Best,
Kevin

<r>Dwell clicking will not work for your SmartNAV standard with any version of SmartNAV software. <br/> <br/> The SmartNAV standard is the model you bought and it does not have dwell clicking capability.<br/> <br/> There is no way to upgrade, though there are other dwell clicking applications availa...

<t>Hello,<br/> <br/> The serial # you gave me is for a SmartNAV standard, which does not have dwell clicking. That would explain why dwell clicking is not currently working.<br/> <br/> As to why it was working previously I would need to know what software version it was. In general dwell clicking on...

Hello Sir,

Please go through our registry fix steps listed on this thread here:
http://forums.naturalpoint.com/cgi-bin/ ... 5;t=000093

If the registry fix does not alleviate the issue please let us know.

Thanks,
Kevin

Please let me know the serial # of your SmartNAV and the version of the SmartNAV software you were/and are currently running.