forums.naturalpoint.com

<r>If you are experiencing frame rate drops please go through the following steps. <br/> <br/> Do the following:<br/> <br/> Click Start --> Run<br/> <br/> Type dxdiag and click OK<br/> <br/> This will launch dxdiag. Click Next.<br/> <br/> Check that there are no warnings on the DirectX Files tab. If...

The serial # of your unit should be on the bottom of the unit, if you let us know that we can get you your vector activation codes.

The TrackIR will work in 2DOF (dot) mode without being registered. Registration is only required to unlock 6D0F (vector) capabilities.

<t>Some general tips and hints here:<br/> <br/> Do not leave the tracking , heads, or gauges window open in the TrackIR software when playing your game. It is best to close these extra windows and just have the main TrackIR screen running.<br/> <br/> Make sure you have the most up to date TrackIR so...

<r>Hi RAH,<br/> <br/> Do you have a second computer you could try the unit on?<br/> <br/> Does it make a difference if you unplug and plug back in the unit?<br/> <br/> If neither of these steps help then please email me <EMAIL email="kevin@naturalpoint.com">kevin@naturalpoint.com</EMAIL> with your s...

<t>Hello,<br/> <br/> Have the hot keys stopped working in any other applications?<br/> <br/> It may be the employee database program was recently changed and is no longer accepting the same kind of inputs.<br/> <br/> Are there any keys that do work as hotkeys, or do no hotkeys work in the employee d...

<t>For those of you having issues with your USB ports on the motherboard, what happens if you try a powered USB hub?<br/> <br/> Also when playing your game you will want to make sure the TrackIR windows (heads, guages, tracking) are closed. If these windows are open they can cause performance hits.<...

<t>Hello,<br/> <br/> Are you using build 28 of our software? If so it has some of the features you asked for.<br/> <br/> For #1 the bar is displayed horizontally, which should be best for left to right movements which you say are most natural? I am guessing you meant vertical movements were most nat...

I emailed you a zip file with the new files. Please let me know how they work out.

Please download the most recent TrackIR Software: http://media.naturalpoint.com/software/TrackIR_4.1.028.Final.exe Run the executable that you download. If it starts up and gives you a prompt to add/remove components or uninstall then choose to uninstall. Once uninstall is complete run the file agai...