Search found 7537 matches

by VincentG
Fri Jan 28, 2011 2:43 pm
Forum: TrackIR 5
Topic: Constant Track IR 5 Failures
Replies: 3
Views: 4380

Re: Constant Track IR 5 Failures

Is this a laptop, or desktop system?

Any other USB devices plugged in next to the TrackIR camera?

The software itself is crashing correct?

Do you see this issue, when using the 4.1038 software?
by VincentG
Fri Jan 28, 2011 2:40 pm
Forum: ARENA & Expression
Topic: PT3 format
Replies: 4
Views: 4093

Re: PT3 format

The pt3 file itself is a proprietary OptiTrack format for the 3d data and isn't accessible outside of the Arena software. We are investigating the possibility of a CSV export option, but have no solid plans for that yet.
by VincentG
Fri Jan 28, 2011 2:30 pm
Forum: General OptiTrack Support
Topic: Automatic Optitrack motion BVH cleanup script/plugin
Replies: 1
Views: 2277

Re: Automatic Optitrack motion BVH cleanup script/plugin

Well the Arena software does have some editing tools, and does export directly the fbx
by VincentG
Thu Jan 27, 2011 4:19 pm
Forum: SmartNAV General
Topic: SmartNAV 4 AT vs Windows 7
Replies: 5
Views: 6554

Re: SmartNAV 4 AT vs Windows 7

I would also try an external USB hub, with it's own power supply
by VincentG
Thu Jan 27, 2011 3:04 pm
Forum: TrackIR 5
Topic: FS9/Vista issue- Camera works but no tracking in VC
Replies: 9
Views: 5613

Re: FS9/Vista issue- Camera works but no tracking in VC

The default dll should be 216KB.

Try copying the file, from the FS9 Disc 1, into the FS9 folder, on the PC.
by VincentG
Thu Jan 27, 2011 1:52 pm
Forum: TrackIR 4
Topic: Trackir Pro 4 broken.
Replies: 1
Views: 2539

Re: Trackir Pro 4 broken.

Unfortunately we do not have them for resale as a separate item. We do have a base repair service; please contact support if you are interested in it further.
by VincentG
Thu Jan 27, 2011 12:33 pm
Forum: TrackIR 1-3 & Vector Expansion
Topic: Software 5.1
Replies: 15
Views: 13387

Re: Software 5.1

I would look at using either the 4.1.038, or the 5.1 software.
by VincentG
Thu Jan 27, 2011 12:07 pm
Forum: SmartNAV General
Topic: SmartNAV 4 AT vs Windows 7
Replies: 5
Views: 6554

Re: SmartNAV 4 AT vs Windows 7

What driver is the SmartNAV using, in the system device manager?
by VincentG
Wed Jan 26, 2011 2:25 pm
Forum: TrackIR 5
Topic: TrackIR with clip, cant look down past 15 degrees
Replies: 10
Views: 8898

Re: TrackIR with clip, cant look down past 15 degrees

And it starts lossing track within the IR software, after looking down 15 degrees?