Search found 1831 matches

by NaturalPoint - Mike
Mon Feb 14, 2011 2:42 pm
Forum: TrackIR 5
Topic: Should I unplug TrackIR 5 when not in use?
Replies: 4
Views: 3589

Re: Should I unplug TrackIR 5 when not in use?

<t>Any device that emits light has the potential to burn out, and LEDs are no exception. The IR LEDs in the TrackClip Pro are rated to run for several years before they burn out. You can unplug the device to save power or life on the LEDs, but if you forget here or there, it's not too big of an issu...
by NaturalPoint - Mike
Mon Feb 14, 2011 1:07 pm
Forum: TrackIR 5
Topic: Should I unplug TrackIR 5 when not in use?
Replies: 4
Views: 3589

Re: Should I unplug TrackIR 5 when not in use?

<t>Hello JC -<br/> <br/> While there is no official recommendation either way, I would have to say that the best practice would be just to shut down the TrackIR software. When the software is not running, most of the device features are disabled, including a majority of the heat generating parts of ...
by NaturalPoint - Mike
Mon Feb 14, 2011 12:59 pm
Forum: TrackIR 5
Topic: New User / A Niggle
Replies: 1
Views: 1658

Re: New User / A Niggle

<t>First things first, welcome to our forums!<br/> <br/> It looks as if your pitch is returning properly, but during the rotation your y axis is dropping significantly. Try following that exact same sequence in just the TrackIR software, then look at the box at the lower right corner. Is the y coord...
by NaturalPoint - Mike
Mon Feb 14, 2011 11:05 am
Forum: TrackIR 5
Topic: Track ir software not working :(
Replies: 3
Views: 2729

Re: Track ir software not working :(

<t>First thing I would do is stop the installer, then delete the following directory:<br/> <br/> c:\program files\naturalpoint\trackir<br/> <br/> Then clear your internet cache, restart your computer, and try again. This should remove the possibility of anything potentially locking the files and pre...
by NaturalPoint - Mike
Fri Feb 11, 2011 3:14 pm
Forum: TrackIR 5
Topic: Yankee air pirate and Rising sun disable hot keys...
Replies: 1
Views: 1666

Re: Yankee air pirate and Rising sun disable hot keys...

Hello Thundershirt -

If YAP is just an add on module, it should load the standard Wings over Vietnam profile. I found a copy buried in our archives, and I'll let you know if I find anything out.
by NaturalPoint - Mike
Fri Feb 11, 2011 1:22 pm
Forum: TrackIR 5
Topic: "This device can perform faster"BalloonHint when I plug
Replies: 4
Views: 3054

Re: "This device can perform faster"BalloonHint when I plug

I'd agree with Nuladen, it If you're getting that message it's because your computer thinks the port is 1.1, regardless of whether it is 2.0 or not. Updated chipset drivers would be the first place I would look.
by NaturalPoint - Mike
Fri Feb 11, 2011 1:20 pm
Forum: First Person Shooters
Topic: Americas Army and Trackir 5
Replies: 3
Views: 5728

Re: Americas Army and Trackir 5

<r>Hello Hawkeye -<br/> <br/> At this time, there is no TrackIR support for America's Army 3. We're always looking to add support for our device, but their community voice is just as important. I would highly recommend leaving a note for them on their forums asking about TrackIR support!<br/> <br/> ...
by NaturalPoint - Mike
Fri Feb 11, 2011 1:09 pm
Forum: TrackIR 5
Topic: Side to side and forward, backward not showing in game
Replies: 6
Views: 3403

Re: Side to side and forward, backward not showing in game

<t>Hello Jimson -<br/> <br/> Aces High does offer 6dof support. If you could answer the following questions, it might help our efforts to support you.<br/> <br/> What version of Windows are you using? 32 or 64 bit?<br/> What version of TrackIR software are you using?<br/> What device are you using? ...
by NaturalPoint - Mike
Fri Feb 11, 2011 1:00 pm
Forum: General OptiTrack Support
Topic: Camera LED not working.
Replies: 2
Views: 1989

Re: Camera LED not working.

Before we go through some troubleshooting steps, I just need to know what software version you're running.
by NaturalPoint - Mike
Fri Feb 11, 2011 12:40 pm
Forum: TrackIR 5
Topic: Installer fails shortly after start
Replies: 9
Views: 5252

Re: Installer fails shortly after start

Out of curiosity, what version of windows were you experiencing the error on?