forums.naturalpoint.com

<t>Hello Borka,<br/> <br/> To answer your questions…<br/> <br/> 1. The socket that you see on the side of the TrackIR2 unit is for an external switch and is not connected or usable in this version.<br/> 2. The four eyes that you refer to are the emitters and on the TrackIR2 these were changed. There...

<t>Hello Kike<br/> <br/> Just to further what Jim said, if you are running Windows XP?<br/> <br/> Please carry out the following…<br/> <br/> Go into the Device Manager and expand the Universal Serial Bus Controllers and select the USB Root Hub this may also be called USB 2.0 Hub Root depending on th...

<t>Hi Ls,<br/> <br/> I find it odd that TrackIR2 is behaving this way. Regardless if you are in the tracking or the motion windows this does not have any direct effect on the smoothness of the unit unless you alter any settings of course.<br/> It would appear that we have some other problem, so I wo...

<t>Hi Marc,<br/> <br/> After studying the screenshot that you e-mailed me I feel confidant that the issue that you have is indeed the light through the window next to your computer. The problem I suspect is due to the light which in turn gave the TrackIR various tracking objects that caused the hype...

<r>Hi Marc,<br/> <br/> When you’re TrackIR starts to misbehave will this happen during the night or the day time? Do you have any reflections or excessive light in the room that TrackIR might be tracking even a lamp behind the monitor shinning on your face could be picked up.<br/> Try running everyt...

<t>Hi Ls,<br/> <br/> Let me understand what is happening first. <br/> The TrackIR2 is jerky in both Absolute and Relative modes?<br/> Is this happening in any particular game, or all games?<br/> Can you confirm that you are logged on as administrator on your computer? <br/> You say that “mouse track...

<r>When you installed the NaturalPoint software, you were given a choice to install the Flight simulator module file, if you did not check the box then flight simulator will not have the required module file installed to work.<br/> You can quickly check this by opening up the Flight simulator direct...

<t>Hello GOZR,<br/> <br/> I have e-mailed you then I can look into what may be causing the erratic tracking issue that you are experiencing.<br/> Can you confirm that you are indeed logged on with Administrative Privileges?<br/> Check also that you have no light or reflective interference, this can ...

Hi Bill

If you contact me at support@naturalpoint.com then I will e-mail you the drivers.

<r>We are aware of the issue, and for me to say that we are working on it is not enough.<br/> We have tried to replicate this issue and at present we have been unsuccessful. As you all know it is very difficult for us to fix something that we can’t replicate.<br/> The one thing that we have learned ...