forums.naturalpoint.com

Hello DKsDEVIL,

Currently Track IR only supports the Hunter Classic. We will contact the game developer to see about adding support for, The Hunter: Call of the Wild.

Hello Goa,

Can you go into the advanced Camera settings and check that the IR Brightness is all the way up to 15?

Please let me know if this helps at all.

Hello nzalex,

Have you tried to download the latest release of the SmartNAV software? If you are using an older download, it may not have the correct drivers included.

https://www.naturalpoint.com/smartnav/s ... loads.html

Please let me know if this helps.

Hello artafel,

I recommend to changing the mouse override Delay to 0.0. In windows 10 this can cause the mouse to do an unwanted pauses every now and then, and act erratic.



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Please let me know if this fixes your problem.

This error usually appears when all Recording devices have been removed, or disabled. If you go into your Recording Devices by right clicking on the speaker in the task manager, you will want to make sure one of these are connected, or enabled. You should be able to connect the device used to record...

Hello Baumbach,

These are located normally in the following location:

C:\Users\[User.Name]\AppData\Roaming\NaturalPoint\TrackIR 5\Profiles

Thanks, Hazard, Are you running SmartNAV as an admin? Can you try doing a full un-install and re-install as admin? Just follow the steps below. 1. Unplug the SmartNAV from your computer. 2. Remove SmartNAV from add/remove programs 3. Remove SmartNAV Drivers from add/remove programs. 4. Delete instal...

Hello Hazard, Thank you for posting to the forums. You can move the tool bar to the desired position, hen create a New Profile in the Control Panel from the SmartNAV window. Once you save a profile with the tool bar at the bottom, it will open up in that location the next time you launch SmartNAV. A...

Hi Dene, There is a fix for the small Icons in Motive. You have to follow these steps: If scaling is too small using a 4k display, you have to change the properties of the Program. To do this: 1. Right click on the Motive Icon (on the desktop) > Select Properties 2. Navigate to the Compatibility tab...