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repeatedly left click

Here you can talk about SmartNav and related products and issues not covered by other forums.

by artafel » Tue Apr 22, 2014 7:00 am

I have a Smartnav 4 sometime, the mouse begins to repeatedly left click. The only way is to restart windows
any ideas why ?
artafel
 
Posts: 24
Joined: Fri Mar 02, 2007 8:14 am

by MikeWitham » Tue Apr 22, 2014 8:14 am

Hello artafel,

I see that you also made a ticket with me at our helpdesk. This issue is going to require me to troubleshoot a few things. I would like to proceed with that through our helpdesk and then post our solution here once we are done.

Regards,
Mike Witham
TrackIR Product Manager
MikeWitham
NaturalPoint Employee
NaturalPoint Employee
 
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

by artafel » Tue Apr 22, 2014 9:22 am

1 - Yes it's sporadic
2 - it's happen on everything there is no specificity
3 - I'm using Point-n-click for left click but when i don't run this soft, it's the same
I have remove and reinstall the latest soft

My version is Win7 Sp1 64 up to date No change in my config since ....
I use Smartnav on this PC since 2 years and the pb appear for 2-3 weeks

Thank for your help
artafel
 
Posts: 24
Joined: Fri Mar 02, 2007 8:14 am


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