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Re: SmartNav - no longer in production

Posted: Thu Aug 22, 2019 12:12 pm
by specialka
so disappointed!

Re: SmartNav - no longer in production

Posted: Sun May 24, 2020 10:31 am
by pbrocoum
Hi, I'd like to share my current hands-free setup using the TrackIR, Dragon Professional, and an X-Keys foot pedal.

I have a YouTube demo here: https://youtu.be/fg6Q3r2p_yE

It allows me to fully use my computer completely hands-free. I am looking for an alternative to the TrackIR in the future when it finally goes away, but for now it still works.

Philip

Re: SmartNav - no longer in production

Posted: Sat Jul 11, 2020 1:49 pm
by ninegrand
I don't think you realise how important SmartNav 4 actually is for tetraplegic's and disabled people as a whole.

I have been injured for 16 years and I have never found a better solution. I only have head movement so other switches are not an option. I spend 90% of my time using a PC and controlling everything around me using SmartNav. I play lots of online games using it, talk to friends and family using it, work using it. It gives me a feeling of independence.

Saying "oh but there's other camera tracking options just use those" is just a complete joke. I have tried everything on that list and nothing comes close to the accuracy and precision I can have with SmartNav.

Everything I'm saying is probably just falling on deaf ears, and complaining wont bring them back into production, but it is very disappointing when your entire life is run by using it and suddenly it's gone and I'm forced to find a worse alternative.

Re: SmartNav - no longer in production

Posted: Mon Jul 13, 2020 3:58 pm
by jon.campbell
Hello ninegrand,

Thank you for your feedback. Is your current SmartNav broken and in need of a repair? If so, we do have enough parts left to repair it. Please send an email to support@naturalpoint.com with your name and serial number and we should be able to get you taken care of.

Let me know if you have any questions.