Windows 7 for Smartnav

Here you can talk about SmartNav and related products and issues not covered by other forums.
armo07
Posts: 1
Joined: Mon Oct 25, 2010 3:32 am

Windows 7 for Smartnav

Post by armo07 » Mon Oct 25, 2010 3:41 am

I am using an old Smartnav (it has a serial number less than xxxx, and runs off software version 2.2 on XP)

Will this work with Windows 7? Will this old hardware work with the latest version of the Smatnav software?

Thank you,
Sam

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Windows 7 for Smartnav

Post by VincentG » Mon Oct 25, 2010 3:16 pm

Answered via email

jgonwheels24
Posts: 12
Joined: Wed Jun 30, 2010 3:20 pm

Re: Windows 7 for Smartnav

Post by jgonwheels24 » Tue Nov 02, 2010 3:34 pm

Same question. Just yes or no works for me.

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Windows 7 for Smartnav

Post by VincentG » Tue Nov 02, 2010 4:00 pm

depending on the camera serial number. If you are restricted to using the 2.2 software, then you will not have Windows 7 support.

jgonwheels24
Posts: 12
Joined: Wed Jun 30, 2010 3:20 pm

Re: Windows 7 for Smartnav

Post by jgonwheels24 » Mon Nov 29, 2010 3:12 pm

I have Version 3.2 build 37. Is this compatible with 64-bit Windows 7?

Birch
Posts: 1139
Joined: Thu Jan 30, 2003 5:00 am
Location: Corvallis, Oregon

Re: Windows 7 for Smartnav

Post by Birch » Tue Nov 30, 2010 3:28 pm

Yes, SmartNav 3.20.037 is compatible with Windows 7 (32 and 64 bit). We posted an update yesterday with some additional improvements for Windows 7.

http://www.naturalpoint.com/smartnav/su ... loads.html

jgonwheels24
Posts: 12
Joined: Wed Jun 30, 2010 3:20 pm

Re: Windows 7 for Smartnav

Post by jgonwheels24 » Tue Nov 30, 2010 4:35 pm

Ok thanks.

mobile-pc-repairs
Posts: 3
Joined: Mon Jan 10, 2011 10:45 am

Re: Windows 7 for Smartnav

Post by mobile-pc-repairs » Mon Jan 10, 2011 10:49 am

i have a customer who has a smart nav sn xxxxxx and a windwos 7 pc when installing software 3.20 from disk smart nav sort of works but will not display dwell toolbar(very important)
having read all of the above and according to the website his smart nav will only support software version 2.2, and this refuses to install on windows 7 64 bit

does he need to buy a new smart nav of is there something i have missed
i have read all the instructions for dwell and no joy
please help

regards
wayne

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Windows 7 for Smartnav

Post by VincentG » Wed Jan 12, 2011 5:23 pm

looking at the serial number you had posted, that would be a SmartNAV 4 AT, which should allow for the dwell clicking software to function, as well as have full Windows 7 support.

If the actual camera number is 11499 or below then he will need to look at upgrading to a new camera, as the older software/hardware does not have support for Windows 7

mobile-pc-repairs
Posts: 3
Joined: Mon Jan 10, 2011 10:45 am

Re: Windows 7 for Smartnav

Post by mobile-pc-repairs » Sat Jan 22, 2011 9:33 am

thanks having checked the serial number again it is a 4 AT
but the same problem exists i have switched his computer into web mode so that everything requires 1 click to use but he cant drag n drop or use the dwell toolbar still

any ideas on a fix? i have tryed installining latest software

regards
wayne

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