Page 1 of 2

Windows 7 for Smartnav

Posted: Mon Oct 25, 2010 3:41 am
by armo07
I am using an old Smartnav (it has a serial number less than xxxx, and runs off software version 2.2 on XP)

Will this work with Windows 7? Will this old hardware work with the latest version of the Smatnav software?

Thank you,
Sam

Re: Windows 7 for Smartnav

Posted: Mon Oct 25, 2010 3:16 pm
by VincentG
Answered via email

Re: Windows 7 for Smartnav

Posted: Tue Nov 02, 2010 3:34 pm
by jgonwheels24
Same question. Just yes or no works for me.

Re: Windows 7 for Smartnav

Posted: Tue Nov 02, 2010 4:00 pm
by VincentG
depending on the camera serial number. If you are restricted to using the 2.2 software, then you will not have Windows 7 support.

Re: Windows 7 for Smartnav

Posted: Mon Nov 29, 2010 3:12 pm
by jgonwheels24
I have Version 3.2 build 37. Is this compatible with 64-bit Windows 7?

Re: Windows 7 for Smartnav

Posted: Tue Nov 30, 2010 3:28 pm
by Birch
Yes, SmartNav 3.20.037 is compatible with Windows 7 (32 and 64 bit). We posted an update yesterday with some additional improvements for Windows 7.

http://www.naturalpoint.com/smartnav/su ... loads.html

Re: Windows 7 for Smartnav

Posted: Tue Nov 30, 2010 4:35 pm
by jgonwheels24
Ok thanks.

Re: Windows 7 for Smartnav

Posted: Mon Jan 10, 2011 10:49 am
by mobile-pc-repairs
i have a customer who has a smart nav sn xxxxxx and a windwos 7 pc when installing software 3.20 from disk smart nav sort of works but will not display dwell toolbar(very important)
having read all of the above and according to the website his smart nav will only support software version 2.2, and this refuses to install on windows 7 64 bit

does he need to buy a new smart nav of is there something i have missed
i have read all the instructions for dwell and no joy
please help

regards
wayne

Re: Windows 7 for Smartnav

Posted: Wed Jan 12, 2011 5:23 pm
by VincentG
looking at the serial number you had posted, that would be a SmartNAV 4 AT, which should allow for the dwell clicking software to function, as well as have full Windows 7 support.

If the actual camera number is 11499 or below then he will need to look at upgrading to a new camera, as the older software/hardware does not have support for Windows 7

Re: Windows 7 for Smartnav

Posted: Sat Jan 22, 2011 9:33 am
by mobile-pc-repairs
thanks having checked the serial number again it is a 4 AT
but the same problem exists i have switched his computer into web mode so that everything requires 1 click to use but he cant drag n drop or use the dwell toolbar still

any ideas on a fix? i have tryed installining latest software

regards
wayne