Cannot install TIR4 or TIR5 Software

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Cannot install TIR4 or TIR5 Software

Post by NaturalPoint - Mike »

Would it be possible to get a windows event log entry of one of the crashes on startup and one of the crashes on exit?
Giuliano Raimondi
Posts: 9
Joined: Wed Jul 11, 2012 3:09 am

Re: Cannot install TIR4 or TIR5 Software

Post by Giuliano Raimondi »

I'll try...
Giuliano Raimondi
Posts: 9
Joined: Wed Jul 11, 2012 3:09 am

Re: Cannot install TIR4 or TIR5 Software

Post by Giuliano Raimondi »

Here is a copy of the basic crash warning on startup:

Identificativo -----------------------------------
AppName: trackir.exe AppVer 5.1.0.300 ModName: ntdll.dll
ModVer: 5.1.2600.6055 Offset: 00036822

I don't know how to send the entire log, by default it goes to Microsoft and I can't copy/paste... :(
Perhaps the log is saved somewhere in my drive?
May be you can tell me step by step how to send you the log...
regards,
Giuli
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Cannot install TIR4 or TIR5 Software

Post by NaturalPoint - Mike »

It's in the event viewer - application log. There's a good walkthrough on how to get to and use it here.
Giuliano Raimondi
Posts: 9
Joined: Wed Jul 11, 2012 3:09 am

Re: Cannot install TIR4 or TIR5 Software

Post by Giuliano Raimondi »

I found this:

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 74 72 61 ure tra
0018: 63 6b 69 72 35 2e 65 78 ckir5.ex
0020: 65 20 35 2e 31 2e 30 2e e 5.1.0.
0028: 33 30 30 20 69 6e 20 6e 300 in n
0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
0038: 20 35 2e 31 2e 32 36 30 5.1.260
0040: 30 2e 36 30 35 35 20 61 0.6055 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 33 36 38 32 0003682
0058: 32 0d 0a 2..

Thank you, Giuli
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Cannot install TIR4 or TIR5 Software

Post by NaturalPoint - Mike »

What version of nVidia driver are you on?
Giuliano Raimondi
Posts: 9
Joined: Wed Jul 11, 2012 3:09 am

Re: Cannot install TIR4 or TIR5 Software

Post by Giuliano Raimondi »

I have v 6.14.11.9562
Thanks
Post Reply