Help! trackir 5 not working in FSX

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jwheijstek
Posts: 3
Joined: Sun May 13, 2012 11:34 pm

Help! trackir 5 not working in FSX

Post by jwheijstek » Tue May 15, 2012 2:33 am

I bought the trackir 5 to use it with FSX, i can't get it to work, i installed it as adminitrator, i first run trackir 5 as administrator, then run FSX as administrator, both lights turn green, but nothing happens. what im i doing wrong? someone any idea?
i tried trackir 5 with Race on and it worked perfect!

thanks in advance for helping.

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Help! trackir 5 not working in FSX

Post by NaturalPoint - Mike » Wed May 16, 2012 4:38 pm

Do you have any antivirus or firewall software installed? This includes Windows firewall (which is installed and running by default in windows).

jwheijstek
Posts: 3
Joined: Sun May 13, 2012 11:34 pm

Re: Help! trackir 5 not working in FSX

Post by jwheijstek » Mon May 21, 2012 1:01 am

Yes, i have a firewall, in the firewallsoftware i made expetions voor trackir and fsx. i didn't check the antivirus software yet

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Help! trackir 5 not working in FSX

Post by NaturalPoint - Mike » Mon May 21, 2012 6:16 pm

Are you in the virtual cockpit?

jwheijstek
Posts: 3
Joined: Sun May 13, 2012 11:34 pm

Re: Help! trackir 5 not working in FSX

Post by jwheijstek » Tue May 22, 2012 1:15 am

Yes, i'm in the virtual 3-d cockpit

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Help! trackir 5 not working in FSX

Post by NaturalPoint - Mike » Tue May 22, 2012 4:18 pm

Try disconnecting from the internet, then completely disabling the firewall (including windows firewall) and av software, then running both as admin. If it works, the exceptions aren't added correctly.

If it still does not work, you may need to delete the simconnect entries in your side by side directory and repair the fsx installation.

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