New hard drive. Cannot activate Vector Expansion

[Myron D. Freeman]

Hi everybody;
I've used TrackIR and Vector Expansion for years but last week my hard drive went bad and I installed a new one. I re-installed TrackIR OK (I think) but I haven't been able to activate Vector Exspansion yet. I've got all of the actiation numbers but can't find where to enter them. Need help, Dan.

[Myron D. Freeman]

OK I found the activation page.

[Myron D. Freeman]

Now I've got TrackIR version 3.1 from the install disc and the activation email that I just received says that I must have version 4.0 but I noticed that there is a version 4.1.038 Final and also a version 5.1.3 Final, how should I proceed?

[Myron D. Freeman]

OK, I do have Windows XP and an ATI video card so it says to use version 4.1.038. Got it.

[Myron D. Freeman]

OK, everything seems to be installed correctly and the Vector Expansion label is blue.

Thanks for the help, LOL. Man what a morning.

[NaturalPoint - Mike]

Hello -

Sorry for the lack of a reply, these appear to have come in over Saturday morning, and our offices are open 9am-5pm pacific time Monday through Friday. It looks like you got everything taken care of, though!

[Myron D. Freeman]

Yes, I worked my way through it and got everything up and running fine now.
I had backups of everything on an external hard drive and that was a big help. Thanks.

P.S. I now have a battery backup so power outages shouldn't harm my computer any more.