Question about order

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wolfy
Posts: 10
Joined: Tue Sep 09, 2008 3:02 pm

Question about order

Post by wolfy » Sat Mar 16, 2013 9:49 am

Hi i ordered a trackIR 5 from your web site 6 days ago i know these things take time , but how do i find out if it has been sent or not i have recieved no track and trace number.
in fact apart from the thank you for your order i have heard nothing else.

jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: Question about order

Post by jolsonsalem » Mon Mar 18, 2013 10:43 am

TrackIR bundles with a TrackClip Pro are backed up a bit right now due to one of the components being in tight supply. You can email me at support@naturalpoint.com with your order number and I can look into it a bit further.

wolfy
Posts: 10
Joined: Tue Sep 09, 2008 3:02 pm

Re: Question about order

Post by wolfy » Tue Mar 26, 2013 12:58 pm

Cheers for taking time to answer , but it has arrived, thank you.

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