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Track IR 3 Pro does not work with new software

Posted: Sun Jan 28, 2018 4:24 am
by 15JG52Robi
Hello all!

I have installed my old Track IR 3 Pro and downloaded and installed the only available software which is for TrackIR5. The software recognizes my Track IR identifying it properly , the red tracking LEDs are lit up but the green staus LEd does not lit up and the tracking is not working at all.

Can someone help?

Re: Track IR 3 Pro does not work with new software

Posted: Thu Mar 08, 2018 6:23 pm
by swambast
I'm having the exact same issue. Installed my Track IR 3 #16720. Green status light indicates "Camera Detected and Connected." But when I move my head around, NOTHING is happening. What am I missing?

Re: Track IR 3 Pro does not work with new software

Posted: Wed Mar 28, 2018 4:34 pm
by Chris.Johnson
In order to use Track IR 5 software with a Track IR 3 camera, a Vector Expansion license is required. These can be purchased by emailing sales@naturalpoint.com

Re: Track IR 3 Pro does not work with new software

Posted: Mon Feb 18, 2019 2:00 pm
by perra
Hi!

i have an very old but gold track ir 3, downloaded track ir 5 software, activated my 15 year old vector (amazing!) and got it to work. The only thing is that only three of the four reflectors from my cap is working at one time (im using the trackclip and cap). If i move my hand over the camera the dots changes, but only three are green and one is red. i belive this might screew things up a bit?