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Re: Camera Tracking : Green Screens

Posted: Wed Nov 23, 2005 6:35 am
by Chef-Scott
Will send it again.
Hope you're feeling better, I'm just getting over a sever cold that took me out of work for the past 5 days.

Edit:
As you will see, I guess I'm still sick! I sent it to support@nturalpoint.com

[ November 23, 2005, 01:39 PM: Message edited by: Chef-Scott ]

Re: Camera Tracking : Green Screens

Posted: Wed Nov 23, 2005 7:40 am
by Doorman
quote:Originally posted by NaturalPoint - Rick:
Doorman's issue will be handled privately.And handled amicably and satisfactorily.

Re: Camera Tracking : Green Screens

Posted: Wed Dec 21, 2005 5:18 pm
by Chef-Scott
Edit: Thanks Rick!!! Happy Holidays to everyone at NaturalPoint and to all!!

[ December 22, 2005, 07:49 AM: Message edited by: Chef-Scott ]

Re: Camera Tracking : Green Screens

Posted: Tue Oct 31, 2006 12:43 pm
by Moggy
Hello:

I've recently been experiencing the "green screen" with high pixel count in the "edit" window of my Track IR3. Is there a fix for this? I e-mailed you with my serial # a week ago, but haven't heard anything in return. Thanks!

Re: Camera Tracking : Green Screens

Posted: Fri Nov 03, 2006 12:44 pm
by VincentG
What was the email address that you used?

Re: Camera Tracking : Green Screens

Posted: Fri Nov 03, 2006 2:38 pm
by Moggy

Re: Camera Tracking : Green Screens

Posted: Fri Nov 03, 2006 3:32 pm
by VincentG
I'm finding no record of your email, could you resend it with the following info?

What is the Serial # of the device?
It should be located on the end of the cable, near the USB plug, or on the underside of the device.

Have you tried the device on another system?

Are you plugging in directly to the system, or are you using a hub?

Could you attach a screen shot of your device manager, and tracking screen?

To make Print Screen work, you must save an image of what's displayed on-screen to the clipboard and then paste it into a document where it can be printed.

Windows Help: Print Screen

To do this, follow this procedure:

1. Maximize the window you'd like to capture.
2. To copy/capture the current window, hold down ALT + Print Scrn at the same time. To capture the entire screen, just press Print Scrn alone.
3. Open a new document in MS Paint, MS Word, MS Photo Editor, or Adobe PhotoShop.
4. Paste the screen shot by holding down CTRL and V at the same time.
5. Save the document as a .JPG or .JPEG file and send it in.