Keyboard not working anymore

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Andre92
Posts: 7
Joined: Mon Nov 08, 2004 5:00 am

Keyboard not working anymore

Post by Andre92 »

Hi,

Received my TrackIR3 Pro last week. It works fine, but i do have a problem with it:
When i start the Naturalpoint software, my wireless keyboard (from Fujitsu Siemens) is not working anymore.
I have to use my old keyboard connected through ps/2 when the software is running...
The Trackir is connected directly to the motherboard USB and i have the latest Naturalpoint software installed.

Is there any known reason for this to happen?

Would be nice if i could keep using my new keyboard.

Regards,
Andre


[ November 08, 2004, 09:11 AM: Message edited by: Andre Sturm ]
Wayne
Posts: 891
Joined: Thu Jan 08, 2004 5:00 am
Location: Oregon

Re: Keyboard not working anymore

Post by Wayne »

Andre Sturm,

Is your wireless keyboard connected via a USB connection?

Do you have the keyboard and TrackIR connected via the same hub?
Have you tried to re-arrange your USB so that the keyboard and TracKIR are as far apart as possible.
Andre92
Posts: 7
Joined: Mon Nov 08, 2004 5:00 am

Re: Keyboard not working anymore

Post by Andre92 »

Hi Wayne,

I�m typing this from my wireless keyboard with the Naturalpoint software running in the background....
I had the keyboard connected through a hub which was connected to an USB slot directly next to the TrackIR. ( I have to pairs of 2 USB slots on my mainboard.) After moving the TrackIR to the other pair, it worked.

Thank you for quick response!

Andre
Wayne
Posts: 891
Joined: Thu Jan 08, 2004 5:00 am
Location: Oregon

Re: Keyboard not working anymore

Post by Wayne »

Andre Sturm,

Great that everything is working, I thought it was something simple.
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