TrackIR quit working - not tracking

Opti
Posts: 4
Joined: Fri Apr 08, 2005 5:00 am
Location: Florida

Re: TrackIR quit working - not tracking

Post by Opti »

quote:Originally posted by pepper:
You tryed using one of the reflective dots? That may help, though im not sure.Yup, I have added extra dots to the hat and still the same issue.
Opti
Posts: 4
Joined: Fri Apr 08, 2005 5:00 am
Location: Florida

Re: TrackIR quit working - not tracking

Post by Opti »

Anyone have any help on this issue?
Spectre
Posts: 9
Joined: Fri Apr 01, 2005 5:00 am
Location: Wadsworth, OH

Re: TrackIR quit working - not tracking

Post by Spectre »

I would suggest emailing Wayne. I had to return mine. My new unit is on it's way now.
Wayne
Posts: 891
Joined: Thu Jan 08, 2004 5:00 am
Location: Oregon

Re: TrackIR quit working - not tracking

Post by Wayne »

Opti

If you have not already e-mailed, now might be a good time, then we can confirm if this is a hardware issue.
Opti
Posts: 4
Joined: Fri Apr 08, 2005 5:00 am
Location: Florida

Re: TrackIR quit working - not tracking

Post by Opti »

quote:Originally posted by NaturalPoint - Wayne:
Opti

If you have not already e-mailed, now might be a good time, then we can confirm if this is a hardware issue.Hi Wayne,

I have called the tech number and talked with someone, sorry but I forgot his name. He told me the unit sounds like it's bad and gave me a RMA number. I shipped it out on Monday from south Florida, should be there on the 27th.

Thanks.
Robotron
Posts: 4
Joined: Mon Jan 03, 2005 5:00 am

Re: TrackIR quit working - not tracking

Post by Robotron »

Same thing to me. After many failed installations of software 4.x with "status: no data" if tried out version *.18. It worked ... until i pushed the settings button in tracking-window. The same as everytime: "status: no data". Isn�t it possible to run TIR3 with software 4.x without vector expansion?
serial# 26725
Robotron
Posts: 4
Joined: Mon Jan 03, 2005 5:00 am

Re: TrackIR quit working - not tracking

Post by Robotron »

Anybody outthere who can answer my question?????
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