I need help from all World! Trackir 3 Pro

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manfpy
Posts: 4
Joined: Tue May 17, 2005 5:00 am
Location: Asuncion,Paraguay(South America)

I need help from all World! Trackir 3 Pro

Post by manfpy » Tue May 17, 2005 12:52 pm

Today I receive Trackir 3 Pro from Miami, FL.
After plug this trackir, I read: "Not running" .

My number trackir is 31440 .
My S.O. is Win XP Pro SP 2.

I hope help.

Best Regards!

manfpy
Asuncion, Paraguay (South America)

[ May 17, 2005, 07:53 PM: Message edited by: manfpy ]

Wayne
Posts: 891
Joined: Thu Jan 08, 2004 5:00 am
Location: Oregon

Re: I need help from all World! Trackir 3 Pro

Post by Wayne » Wed May 18, 2005 9:50 am

manfpy,

Did you have any issues with the install of the software? Were you presented with any error messages?

Can you be a little specific as to the nature of the problem then I can help

manfpy
Posts: 4
Joined: Tue May 17, 2005 5:00 am
Location: Asuncion,Paraguay(South America)

Re: I need help from all World! Trackir 3 Pro

Post by manfpy » Wed May 18, 2005 3:37 pm

hello Sr

The problem is , my computer can't find the hardware. After install the software he's present the same problem
I conect the plug of usb , he's look the software
but never find

pepper
Posts: 71
Joined: Wed Mar 30, 2005 5:00 am

Re: I need help from all World! Trackir 3 Pro

Post by pepper » Wed May 18, 2005 11:08 pm

Did you tryed to remove all of the software and delete the remaing folders and then re-install?

manfpy
Posts: 4
Joined: Tue May 17, 2005 5:00 am
Location: Asuncion,Paraguay(South America)

Re: I need help from all World! Trackir 3 Pro

Post by manfpy » Thu May 19, 2005 9:05 am

When I exec TRACKIR, I read:
"Device info: No device detected"
"Current game: None"
"Current Profile: Default Profile"

Help!!!!

S!

manfpy

Barred
Posts: 881
Joined: Mon Mar 17, 2003 5:00 am
Location: Scotland

Re: I need help from all World! Trackir 3 Pro

Post by Barred » Thu May 19, 2005 10:03 am

Manfpy, try this.

Down load the latest driver (yes it is beta but it is stable, I use it).
Unplug your TIR
Goto Add/Remove Programs and look down for Natural Point (or TrackIR) and remove it.
Open C:/Programs and delete the Natural Point directory (folder).
Reboot.

Run the driver you down loaded.
When prompted plug in the TIR.

This should help, if not send me a copy of your setupapi.log which is found in C:\WINDOWS to Barred@UKOnline.co.uk and I will have a look at it for you.

manfpy
Posts: 4
Joined: Tue May 17, 2005 5:00 am
Location: Asuncion,Paraguay(South America)

Re: I need help from all World! Trackir 3 Pro

Post by manfpy » Thu May 19, 2005 10:51 am

Hi Barred,
Now I send mail with setupapi.
I hope your answer!

S!

manfpy

Barred
Posts: 881
Joined: Mon Mar 17, 2003 5:00 am
Location: Scotland

Re: I need help from all World! Trackir 3 Pro

Post by Barred » Thu May 19, 2005 8:53 pm

Manfpy, reply in the mail to you.

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