hmm, strange

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jgreth
Posts: 13
Joined: Wed Nov 09, 2005 5:00 am
Location: Memphis, TN

hmm, strange

Post by jgreth »

On my TrackIR unit, the 2 left-side infrared lights are mostly out. They blink on from time to time but mostly are out.

This can't be a good thing.

Is there any way to fix this, or is the unit just failing on me? I've had it a tad less than a year. If it's failing, is there a way to return it for a new unit?

I just don't know what's goin on here.

- Jeff Greth
rodom
Posts: 581
Joined: Thu Jul 07, 2005 5:00 am
Location: Philomath, OR

Re: hmm, strange

Post by rodom »

Please send me an email with your units serial number so we can start the RMA process.
jgreth
Posts: 13
Joined: Wed Nov 09, 2005 5:00 am
Location: Memphis, TN

Re: hmm, strange

Post by jgreth »

Will email you the moment I get home from work Rick.

Thanks for the response.
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