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Stops responding on exit

Posted: Sat Jul 25, 2009 7:55 pm
by stinger22
Whenever I exit, I click the "x", nothing happens, click it again and get message Trackir has stopped responding do I want to close. Click yes and it closes.

????

4.1 build 37
Vista Premium

Re: Stops responding on exit

Posted: Mon Jul 27, 2009 2:57 pm
by VincentG
Connected directly to the PC, or using a USB hub?

Latest motherboard bios installed?

Re: Stops responding on exit

Posted: Sat Mar 27, 2010 2:20 pm
by stinger22
Hub, yes

Re: Stops responding on exit

Posted: Mon Mar 29, 2010 11:42 am
by VincentG
Have you tried connecting the TrackIR, directly to the PC?

Have you tried turn off any kind of power save feature for your USB ports?

In the "Device Manager" you can right click the "USB Root Hub"(s), that show, and then select properties. On the power management tab, uncheck the box that allows the computer to turn off the USB port to save power (i.e. uncheck the box). Sometimes that has an impact on the connectivity of the devices.

Re: Stops responding on exit

Posted: Sun Jun 20, 2010 12:28 pm
by stinger22
Have you tried connecting the TrackIR, directly to the PC?

Yes


Have you tried turn off any kind of power save feature for your USB ports?


Yes

Re: Stops responding on exit

Posted: Mon Jun 21, 2010 2:40 pm
by VincentG
It is something we are looking into