TrackIR 5 crashing at startup

Fish
Posts: 28
Joined: Thu Apr 20, 2006 5:00 am
Location: Dublin, Ireland

Re: TrackIR 5 crashing at startup

Post by Fish » Tue Dec 07, 2010 2:29 pm

Been having similar problem, posted some time ago (Here) . Not so bad as original poster, but maybe 7/8 times before it starts.

Tried the suggested NT4 SP5 compatibility, and it pretty much works most times. 9/10.

Nice find.

Wonder will this lead to a performance loss?

Graphics is ATI Cat 10.11 No Open Gl settings enabled. System windows 7.

Trips
Posts: 1
Joined: Sat Dec 25, 2010 11:09 am

Re: TrackIR 5 crashing at startup

Post by Trips » Sat Dec 25, 2010 11:14 am

Same problem here

XP SP3
nVidia 460
Works okay in NT4 Compatibility mode

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR 5 crashing at startup

Post by VincentG » Mon Dec 27, 2010 5:39 pm

[quote=Trips]Same problem here

XP SP3
nVidia 460
Works okay in NT4 Compatibility mode[/quote]

What version of the TrackIR software are you using?

Xakata
Posts: 3
Joined: Fri May 17, 2013 9:05 am

Re: TrackIR 5 crashing at startup

Post by Xakata » Fri May 17, 2013 9:10 am

Hi,

I am having the same problem with version 5.2.0.200.

I have an NVidia GTX285 on windows 7 x64.

Used to happen frequently but now it crashes every time I start the software. (re-booting pc makes no difference)

Any help is greatly appreciated.

Thanks & Regards,
Gabriel Mamo

NaturalPoint-Dustin
Posts: 612
Joined: Tue Mar 19, 2013 5:03 pm

Re: TrackIR 5 crashing at startup

Post by NaturalPoint-Dustin » Fri May 17, 2013 5:09 pm

Hi Gabriel

Have you changed anything recently that may have caused this? A driver update? A change of hardware?
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav

Xakata
Posts: 3
Joined: Fri May 17, 2013 9:05 am

Re: TrackIR 5 crashing at startup

Post by Xakata » Sun May 19, 2013 6:06 am

Hi Dustin,

I have Track IR for about a week now I think and I formatted my pc just before receiving the device. But during this week, no changes have been made.

The problem started right away but I just unplugged the USB, plugged it back in and the software would start.

But now I'm having a really hard time..

Do you need more info about my hardware / drivers?

Thanks.

NaturalPoint-Dustin
Posts: 612
Joined: Tue Mar 19, 2013 5:03 pm

Re: TrackIR 5 crashing at startup

Post by NaturalPoint-Dustin » Mon May 20, 2013 4:55 pm

Yes, more information would be great, do you know how to create a dxdiag report? Could I have you create a ticket at help.naturalpoint.com?

Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav

Xakata
Posts: 3
Joined: Fri May 17, 2013 9:05 am

Re: TrackIR 5 crashing at startup

Post by Xakata » Tue May 21, 2013 2:48 am

Hi Dustin,

I have created the ticket and attached to it my dxdiag report.

Thanks!

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