I lost my vector expantion serial & hash. help me

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ioloo3897
Posts: 1
Joined: Tue Oct 25, 2011 6:54 pm

I lost my vector expantion serial & hash. help me

Post by ioloo3897 »

my english is not good
so pardon me.

I bought a 'TrackIR3 pro : vector expantion' long before.
but I lost my vector serial & hash
and I send an e-mail with my trackIR serial
but no reponse
plz help.
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: I lost my vector expantion serial & hash. help me

Post by NaturalPoint - Mike »

Hello -

I don't seem to have this request from you. Could you resend it to support@naturalpoint.com?
J.D.
Posts: 6
Joined: Sun Jul 31, 2005 5:00 am
Location: Australia

Re: I lost my vector expantion serial & hash. help me

Post by J.D. »

I have the exact same problem.

Email sent.

Any help appreciated.
bullet214th
Posts: 1
Joined: Wed Oct 10, 2012 8:11 am

Re: I lost my vector expantion serial & hash. help me

Post by bullet214th »

Guess what lost mine also
surpport ticket done

Please help
its not the same flying without track ir
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: I lost my vector expantion serial & hash. help me

Post by NaturalPoint - Mike »

Sent.
FUBAR
Posts: 4
Joined: Wed Feb 02, 2005 5:00 am
Location: Nottingham UK

Re: I lost my vector expantion serial & hash. help me

Post by FUBAR »

same here, sent a request a couple of days ago no reply as of yet
jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: I lost my vector expantion serial & hash. help me

Post by jolsonsalem »

I sent your product codes on Monday to the same email address you used for registering on this forum. Try emailing me at jeff@naturalpoint.com and I will send them again.
Alty
Posts: 1
Joined: Mon Jun 05, 2017 3:10 am

Re: I lost my vector expantion serial & hash. help me

Post by Alty »

Hello there.

It seems I have the same problem.
Just installed TrackIR 5.4.2. with my TrackIR 3.
Nothing happens.
And I don't have any vector serial number, nor vector hash.

My serial number is 35733.

Please could you help me?
Hursty
Posts: 1
Joined: Fri Sep 22, 2017 1:05 pm

Re: I lost my vector expantion serial & hash. help me

Post by Hursty »

I have also lost my vector expansion information, years ago when I last used this it didn't need it.

Can you help?

My TrackIR 3 serial is: 28541

Thanks.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: I lost my vector expantion serial & hash. help me

Post by MikeWitham »

Hursty,

Please contact me at help.naturalpoint.com. I do not see the Vector Expansion under that serial number, but have a couple of questions for you to see if I can find it.

Regards,
Mike Witham
TrackIR Product Manager
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