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I lost my vector expantion serial & hash. help me

Posted: Tue Oct 25, 2011 7:02 pm
by ioloo3897
my english is not good
so pardon me.

I bought a 'TrackIR3 pro : vector expantion' long before.
but I lost my vector serial & hash
and I send an e-mail with my trackIR serial
but no reponse
plz help.

Re: I lost my vector expantion serial & hash. help me

Posted: Fri Oct 28, 2011 3:59 pm
by NaturalPoint - Mike
Hello -

I don't seem to have this request from you. Could you resend it to support@naturalpoint.com?

Re: I lost my vector expantion serial & hash. help me

Posted: Wed Jan 11, 2012 8:39 pm
by J.D.
I have the exact same problem.

Email sent.

Any help appreciated.

Re: I lost my vector expantion serial & hash. help me

Posted: Thu Oct 11, 2012 6:52 am
by bullet214th
Guess what lost mine also
surpport ticket done

Please help
its not the same flying without track ir

Re: I lost my vector expantion serial & hash. help me

Posted: Thu Oct 11, 2012 11:59 am
by NaturalPoint - Mike
Sent.

Re: I lost my vector expantion serial & hash. help me

Posted: Wed Nov 28, 2012 7:29 am
by FUBAR
same here, sent a request a couple of days ago no reply as of yet

Re: I lost my vector expantion serial & hash. help me

Posted: Wed Nov 28, 2012 12:01 pm
by jolsonsalem
I sent your product codes on Monday to the same email address you used for registering on this forum. Try emailing me at jeff@naturalpoint.com and I will send them again.

Re: I lost my vector expantion serial & hash. help me

Posted: Mon Jun 05, 2017 3:15 am
by Alty
Hello there.

It seems I have the same problem.
Just installed TrackIR 5.4.2. with my TrackIR 3.
Nothing happens.
And I don't have any vector serial number, nor vector hash.

My serial number is 35733.

Please could you help me?

Re: I lost my vector expantion serial & hash. help me

Posted: Fri Sep 22, 2017 1:09 pm
by Hursty
I have also lost my vector expansion information, years ago when I last used this it didn't need it.

Can you help?

My TrackIR 3 serial is: 28541

Thanks.

Re: I lost my vector expantion serial & hash. help me

Posted: Mon Sep 25, 2017 12:23 pm
by MikeWitham
Hursty,

Please contact me at help.naturalpoint.com. I do not see the Vector Expansion under that serial number, but have a couple of questions for you to see if I can find it.

Regards,