Trackir4/5 software and W7 shut down

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zippy
Posts: 16
Joined: Thu Dec 30, 2010 1:52 pm

Trackir4/5 software and W7 shut down

Post by zippy » Mon Nov 14, 2011 10:35 am

Has anyone seen this? I have a TR4 unit with #5 software- works great bur when I shut down the TR and go to close out of windows I get a message saying ' a program needs to close' so it hangs for 10 seconds then closes. It does not do this if TR software is not installd. Ive looked at services etc on shut down but cant seem to recognize any faults. any help is appreciated!

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Trackir4/5 software and W7 shut down

Post by NaturalPoint - Mike » Tue Nov 15, 2011 5:39 pm

Does TrackIR5.exe appear in your running process list in task manager?

zippy
Posts: 16
Joined: Thu Dec 30, 2010 1:52 pm

Re: Trackir4/5 software and W7 shut down

Post by zippy » Wed Dec 14, 2011 9:20 am

sorry - health matters! When I activate the program and use it- it remains 'on' in the TM processes when I shut the program off at the 'exit' tab on the trackir

thank you

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Trackir4/5 software and W7 shut down

Post by NaturalPoint - Mike » Mon Dec 19, 2011 2:23 pm

This is a known issue that is to be corrected in the next release of TrackIR software.

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