Freezing Up
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- Posts: 1
- Joined: Wed Jun 26, 2013 11:18 am
Freezing Up
Every time I look to the right away from my computer the pointer freezes up and only moves a little bit. I need to have someone unplug the headmouse to get the pointer moving again. It has been happening for 3 days. Nothing new with my computer. I downloaded the last update but that didn't fix the problem.
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: Freezing Up
Hi Kristen,
Thank you for posting on the forums. I noticed you have submitted a ticket on this as well. I will assist you further on the ticket. However, I invite anyone from the community to post a reply if they have experienced this issue as well.
Best Regards,
Thank you for posting on the forums. I noticed you have submitted a ticket on this as well. I will assist you further on the ticket. However, I invite anyone from the community to post a reply if they have experienced this issue as well.
Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav