pointer very limited range

[georgeb]

Hello,
just received my smartnav and although the mouse pointer move smoothly it only moves within a very limited range of motion.

Maybe something like a 5cm * 5cm square near the centre of the monitor.

Any ideas?

[MikeWitham]

Hello George,

I would like you to create a ticket with me at help.naturalpoint.com. I would like to look into your issue further, and then post our solution once we find it.

Regards,