closing program

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RangerDale
Posts: 3
Joined: Tue Aug 26, 2014 8:20 am

closing program

Post by RangerDale » Tue Aug 26, 2014 8:29 am

Gents:

I have the Track Ir 5 and pro on the headset using new firm ware and works great no problems IT's The Closing of the program , FSX is up setting in TaskBar , when I click on ""X"" to close the prgram says closes clients, thats it Locks up, I click on page two or three times XP menu pops up asking what I want to do, I pick close program ..

Any glues Guys ??

RangerDale

NaturalPoint-Dustin
Posts: 612
Joined: Tue Mar 19, 2013 5:03 pm

Re: closing program

Post by NaturalPoint-Dustin » Wed Aug 27, 2014 4:26 pm

Hello,
FSX is up setting in TaskBar , when I click on ""X"" to close the prgram says closes clients, thats it Locks up
Is the issue with TrackIR or FSX?
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav

RangerDale
Posts: 3
Joined: Tue Aug 26, 2014 8:20 am

Re: closing program

Post by RangerDale » Thu Aug 28, 2014 1:39 pm

Dustin,

Its the Track IR is the problem , it seems after working with , Track Ir starts up first before FSX and Shuts down after FSX is Closed all problems are NO MORE . It closes fine.!!

Its just you can't close Track IR up while FSX is Open, IF YOU DO, Track Ir wont close it Freezes up..

Sorry to take up more then asked of me ""YOUR Question"

RangerDale

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: closing program

Post by MikeWitham » Tue Sep 02, 2014 1:37 pm

Hello RangerDale,

TrackIR and FSX are communicating with each other and the reason why it will stall when attempting to close, is because it is still getting information from FSX. You are correct, the best order to start and stop the program is, start TrackIR, start FSX and then close FSX, close TrackIR. If you are not going to use TrackIR, but don't want to quit FSX. I would suggest pausing the TrackIR so it won't be active, but it also won't cause any crashing issues.

Regards,
Mike Witham
TrackIR Product Manager

RangerDale
Posts: 3
Joined: Tue Aug 26, 2014 8:20 am

Re: closing program

Post by RangerDale » Tue Sep 02, 2014 3:50 pm

Thanks Guys , for very pos things and they all worked , again thanks for your sharpness and replies

RangerDale

NaturalPoint-Dustin
Posts: 612
Joined: Tue Mar 19, 2013 5:03 pm

Re: closing program

Post by NaturalPoint-Dustin » Wed Sep 03, 2014 5:26 pm

We are happy to help :D
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav

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