Smartnav problems with karsperky antivirus

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav problems with karsperky antivirus

Post by MikeWitham » Thu Oct 16, 2014 9:59 am

Roberto_79,

Respondí a su boleto, por favor envíe una respuesta cuando tenga tiempo.

Saludos,
Mike Witham
TrackIR Product Manager

PaulS
Posts: 3
Joined: Mon Dec 15, 2014 11:25 am

Re: Smartnav problems with karsperky antivirus

Post by PaulS » Mon Dec 15, 2014 11:27 am

Hi
I'm having the same problem
Did you find a solution?

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav problems with karsperky antivirus

Post by MikeWitham » Mon Dec 15, 2014 5:49 pm

PaulS,

I did not find a solution for it. Once Kaspersky brings up the screen to suspend the program, it will not allow the SmartNav to function until an option is selected.

Regards,
Mike Witham
TrackIR Product Manager

Roberto_79
Posts: 9
Joined: Mon Oct 13, 2014 5:41 am

Re: Smartnav problems with karsperky antivirus

Post by Roberto_79 » Tue Dec 16, 2014 5:35 am

Hola,
lamentablemente no encontre una solucion, tube que cambiar de antivirus.
Saludos.

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