windows 10 smartnav

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
natekh09
Posts: 24
Joined: Wed Jan 07, 2009 10:32 pm
Location: missouri usa

windows 10 smartnav

Post by natekh09 » Mon Aug 10, 2015 2:44 pm

greetings , i have a problem that occasionally occurs in windows 10.. my smartnav sometimes locks and stops working. this only happens whenever I am typing using the windows onscreen keyboard because it predicts my style of wording. workaround for this is i have to go to task manager and stop it by hand and reopen it manually., is there any way to stop this from happening..
nate

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: windows 10 smartnav

Post by MikeWitham » Tue Aug 11, 2015 12:50 pm

natekh09,

I haven't reproduced this at the office. I will test it from my laptop at home to see if I can get to the bottom of it.

Regards,
Mike Witham
TrackIR Product Manager

natekh09
Posts: 24
Joined: Wed Jan 07, 2009 10:32 pm
Location: missouri usa

Re: windows 10 smartnav

Post by natekh09 » Tue Aug 11, 2015 2:29 pm

it doesn't do it on demand . as i said it occasionally does it whenever I am typing a email or something similar along those lines with thee windows onscreen keyboard up visually and typing with it

artafel
Posts: 25
Joined: Fri Mar 02, 2007 8:14 am

Re: windows 10 smartnav

Post by artafel » Mon Aug 17, 2015 4:28 am

Is smartnav now compatible with windows 10 ?

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: windows 10 smartnav

Post by MikeWitham » Mon Aug 17, 2015 9:57 am

artafel,

Yes the SmartNav is compatible with Windows 10.

Regards,
Mike Witham
TrackIR Product Manager

lions81
Posts: 1
Joined: Mon Aug 17, 2015 2:16 pm

Re: windows 10 smartnav

Post by lions81 » Mon Aug 17, 2015 2:30 pm

Hi MikeWitham,
I'm a carer for a guy who has the same problem as above at all different times not just when he is using his on screen keyboard and has only been happening since updating to windows 10. Its constantly freezing and carers have to move the cursor using the mouse pad for it to work again he is becoming quite frustrated with it hope you can help
Thanks

natekh09
Posts: 24
Joined: Wed Jan 07, 2009 10:32 pm
Location: missouri usa

Re: windows 10 smartnav

Post by natekh09 » Mon Aug 17, 2015 7:00 pm

however in my experience it does freez hiccups on awkward occasion whenever typing with windows onscreen keyboard and mail program but yea smartnav does work with w10
nate

missing1981
Posts: 1
Joined: Thu Sep 17, 2015 2:02 am

Re: windows 10 smartnav

Post by missing1981 » Thu Sep 17, 2015 2:05 am

hi has this problem been sorted yet as i am waiting to upgrade

Thanks

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: windows 10 smartnav

Post by MikeWitham » Thu Sep 17, 2015 2:49 pm

missing1981,

I was only able to replicate this on one machine at my disposal and resolved it by running in compatibility mode with Windows 8. I am hoping to find the actual cause soon and provide a more permanent solution.

Regards,
Mike Witham
TrackIR Product Manager

phillipcourt
Posts: 4
Joined: Thu May 07, 2015 8:27 am

Re: windows 10 smartnav

Post by phillipcourt » Fri Oct 09, 2015 11:56 am

I run smartnav in compatibility mode i will write bck when I know the result
phillip courtney

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